There were no injuries, but the people at the front of the ride got wet, she said.
Crabb described it as an “extraordinary event”.
She said there was no risk to passengers in the event of the ride tipping, other than getting wet.
Crabb confirmed to RNZ the ride did close earlier in the day after the sensors were triggered, but engineers had cleared it.
She said there was no risk to passengers in the event of the ride tipping, other than getting wet.
The ride was closed for the remainder of the day, as engineers check the ride railings, and is due to re-open on Wednesday.