NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Auckland floods: Mayor Wayne Brown wasn’t getting vital flood updates from Auckland Council because not on internal email list

Tom Dillane
By Tom Dillane
Reporter/Deputy Head of News·NZ Herald·
3 Feb, 2023 04:00 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Auckland Mayor Wayne Brown has extended the State of Emergency due to the risk of ongoing slips and flooding. Video / Auckland Council

Mayor Wayne Brown and his office have claimed they were not on the Auckland Council email distribution list to receive the vital updates being circulated to other council officials during Auckland’s fatal record-breaking downpour, the Weekend Herald can reveal.

Mayoral staff were understood to be “screaming” at their computers last Friday night, January 27, requesting and searching for internally sent email alerts and updates on the downpour and floods that killed four people.

Brown has been widely criticised for the slowness of his public response to the downpour last Friday evening and the eventual decision to place the Auckland region in a state of emergency after 10pm when flooding was already widespread across the city.

But the new mayor, who has been in the role since he was elected with a margin of 57,000 votes on October 8, said he was at his desk from 4pm in the afternoon on Friday.

A spokesperson for the mayor’s office said neither Brown nor the staff in his office were on an email list from Auckland Emergency Management (AEM) for updates on the storm, beginning on Thursday January 26.

Advertisement
Advertise with NZME.

On the list were the other 20 members of Auckland Council’s governing body.

“Unfortunately, no. Neither the mayor nor his staff were on the AKGEOC (Auckland Civil Defence and Emergency Management Team) email distribution list and did not receive critical updates the day before or day of Auckland’s flooding on Friday. This has since been rectified,” a spokesperson from the mayor’s office told the Weekend Herald.

The paper has seen copies of emails from AEM duty officer Andrew Peteru from Thursday at 8.57pm, January 26, into Friday, January 27, giving briefings of the weather threats over the coming 24 hours.

Advertisement
Advertise with NZME.

An email on the Friday, at 5.58pm from AEM general manager Paul Amaral, begins: “Good evening Mayor Brown, Councillors and Local Board members”.

The email is labelled as “Importance: High” and says, “Auckland Emergency Management has activated in response to severe weather affecting Auckland right now.

“We are currently receiving information from emergency response agencies and will provide you with a more fulsome response in due course.”

The email proceeds to “urge” all elected officials of Auckland Council addressed in the email to “keep a close eye on your phones and inboxes for updates and alerts” and to follow AEM on Facebook and Twitter.

The mayor’s office has denied they received any of the emails.

Auckland mayor Wayne Brown at the West Harbour Fire Station fronting the media in relation to the worst flooding the Auckland region has ever experienced. Photo / Dean Purcell
Auckland mayor Wayne Brown at the West Harbour Fire Station fronting the media in relation to the worst flooding the Auckland region has ever experienced. Photo / Dean Purcell

When questioned by the Weekend Herald, the council’s director of governance and CCO partnerships, Phil Wilson, did not directly address the claims from the mayor’s office that they were not included in the emails.

“A line of communication was open between the council, Auckland Emergency Management, and the mayor’s office on Friday evening,” Wilson said.

“Over the course of the week, we have continued working with the mayor’s office to ensure he, and our other elected members, are kept informed during what is a continuously evolving situation. We are currently focused on the storm response and the eventual transition into recovery. A review into the emergency response, including communications, has been commissioned by the mayor and we will participate in that fully.”

Advertisement
Advertise with NZME.

In both a written statement and video address yesterday, Brown extended the Auckland state of emergency for a further seven days, but added it was likely to be lifted before that time.

Brown signed the declaration to initiate a seven-day state of emergency in Auckland at 9.27pm on January 27, but it was not publicly announced until after 10pm that night.

Yesterday was also the first time the mayor made an explicit apology for his slow public appearance and messaging that night.

“We need to acknowledge what hasn’t gone well. I dropped the ball on Friday, I was too slow to be seen and communications weren’t fast enough, including mine. I’m sorry for that,” Brown said.

The mayor announced they would be working all weekend to review the need for the emergency powers to stay on, but indicated the risk now in a “nutshell” was that “we are now so waterlogged that even a modest amount of rain can do a lot of damage”.

The priorities of the mayor came under further scrutiny after the Herald revealed he sent a WhatsApp text message to his tennis group - called The Grumpy Old Men - on Saturday night announcing he could not play tennis the next day.

“Anyhow I’ve got to deal with media drongos over the flooding tomorrow so sadly no tennis for me tomorrow Browny,” he messaged at 7.49pm on Saturday.

This text came after Brown had spent Saturday surveying the flood damage across West Auckland from a helicopter and doing a joint press conference with Prime Minister Chris Hipkins.

The Herald asked Brown to comment on Tuesday, saying a story was to be written on the message thread. He responded by text message: “Please don’t.”

When it was explained that the story related to questions about the council’s communications with the public, he said: “That was a private conversation aimed at giving a reason to miss tennis. It in no way means I am not taking communication with all levels seriously.”

On Monday, Brown announced an independent review of all the official agencies that were involved in the flood response.

“The inquiry will look into all aspects, all people, myself included, plus the professionals, plus even the Government’s involvement in the response … lessons must be learned,” he said.

At that stage, Brown continued the line of defence that he followed the instructions of officials, arguing the leader of the event is the duty controller.

“It would be a brave person to overturn the duty controller until you have got a clear understanding of what is going on … my role is ensuring we get the best, most efficient use of the resources available and that is what I have been concentrating on,” he said.

This morning, February 4, a spokesperson for the mayor’s office said they will wait to see the outcome of the review into emergency management of Auckland’s flooding but they “cannot confirm the specific details or timing of the review at this stage”.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from New Zealand

New Zealand

Afternoon quiz: In August 2022, what happened to author Salman Rushdie?

17 May 03:00 AM
New Zealand

'Bittersweet' departure from mouldy home for mother whose baby died at the property

17 May 03:00 AM
Politics

Andrew Little formally launches mayoralty campaign

17 May 02:30 AM

The Hire A Hubby hero turning handyman stereotypes on their head

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Afternoon quiz: In August 2022, what happened to author Salman Rushdie?

Afternoon quiz: In August 2022, what happened to author Salman Rushdie?

17 May 03:00 AM

Test your knowledge with the Herald's afternoon quiz.

'Bittersweet' departure from mouldy home for mother whose baby died at the property

'Bittersweet' departure from mouldy home for mother whose baby died at the property

17 May 03:00 AM
Andrew Little formally launches mayoralty campaign

Andrew Little formally launches mayoralty campaign

17 May 02:30 AM
Weather onslaught: Rain, damaging gales, thunderstorms to sweep over NZ

Weather onslaught: Rain, damaging gales, thunderstorms to sweep over NZ

17 May 02:21 AM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP