NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Lifestyle

What it's like to work for a cheating service for married people

news.com.au
27 Aug, 2017 12:45 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

People have always had affairs and will continue to have affairs. The internet just provides new and exciting ways to do so. Photo / Getty Images
People have always had affairs and will continue to have affairs. The internet just provides new and exciting ways to do so. Photo / Getty Images

People have always had affairs and will continue to have affairs. The internet just provides new and exciting ways to do so. Photo / Getty Images

Kerri Sackville

When I received a PR email from the dating site Ashley Madison, I deleted it. I didn't want to promote their business.

Ashley Madison is an infidelity website, the dating service for married people. Established in Canada in 2002 with the slogan, "Life is short. Have an affair", the site facilitates cheating and is predicated on deception, reports news.com.au.

Ugh, I thought, as I logged out of my inbox. What would it be like to work for that company?

And suddenly, I really wanted to know.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

A couple of days later, I was on the phone line to Canada, talking to Paul Keable, the Vice President of Communications for Ashley Madison. I felt mildly hostile as I began to question him. How did he justify working for a company that encourages people to have affairs?

"I gave the job a great deal of thought," Paul said. He is 43, married, with two young kids.

"But I have spent a lot of time speaking to actual members, and for them we are seen as a benefit. We've helped their marriage."

Advertisement
Advertise with NZME.

Hmmm. That sounded like PR spin to me.

"What made you take the job?" I asked Shereen*, the 46-year-old PR rep for Ashley Maddison, Australia.

"After poring through the member stories, I was fascinated and empathised, and understood what it's like to be in a relationship where a segment of your life is unmet. In their cases it was emotional and physical intimacy."

But ... but ... what does your partner think?

Discover more

Business

NZ dating profiles in data breach

07 Oct 12:05 AM
Lifestyle

Hack on sex hook-up website exposes millions

15 Nov 04:00 AM
Lifestyle

Is technology cheating you out of an affair?

04 Jul 08:42 PM
Lifestyle

8 ingenious ways people have got revenge on cheaters

06 Sep 07:50 PM

"He often helps me with the cheeky headlines," she said.

I turned my attention to Catharine, a married 48-year-old from Ashley Madison's legal department. Does her husband have any thoughts about her work?

"I was concerned that he would be jealous," she said, "but he was very supportive. He thinks there are people who need this kind of service and that there is nothing wrong in helping them."

As for Paul, "I'm a married man so I've had that conversation twice over." (Keable left the site in 2015 after the data breach, but returned a year later.) "The first time around there was obviously trepidation - 'did you want to go join this for a personal reason or a business reason?' - but fortunately she is in communications as well as so she understood."

So what about friends? Do they ever give the Ashley Madison staff a hard time?

"Some are puzzled by the Ashley Madison users' motives in married dating ... but they're very interested in knowing what happens behind the curtain."

Advertisement
Advertise with NZME.

Paul acknowledged that some employees are discreet about their work. "The wife of one of my colleagues was a teacher in the Catholic system so that didn't go down well. They had to keep his job on the lowdown."

Paul's own friends, however, are deeply interested in member stories. "I'll go to a cocktail party and people find out quickly, and invariably I'm the popular guy. They want to talk to me and ask questions."

This made sense to me. I know I'm fascinated with Ashley Madison, its members and staff. Many of us are. We may moralise about infidelity and pass judgments on married dating, but we have an endless appetite for the subject.

"There are certain publications which don't want to "talk" about Ashley Madison," Shereen told me, "but will cover their headlines in celebrity affairs and cheating partners, and post pictures of husbands caught red handed with the nanny.

"Journalists message saying their guilty pleasure is poring through the member stories and statistics we share. It still surprises me so many people put their head in the sand or have such discomfort with this component of human behaviour."

But if all the Ashley Madison employees are so accepting of infidelity, would any of them have an affair?

Advertisement
Advertise with NZME.

"I've never cheated on a partner, even the crappy ones!" said Shereen. "I'm one of the 30% of relationships types who would never have an affair."

"At this point in time, not interested," said Catharine.

Paul was more nuanced. "If the person I was married to changed so dramatically that we didn't have the same relationship, and that intimacy was taken away, and I was unwilling to walk away from everything else? Maybe."

After chatting with the Ashley Madison team, I felt unsettled. Whether they genuinely believed in what they were doing, or were excellent actors, it seemed clear to me that Ashley Madison is not the problem. People have always had affairs and will continue to have affairs. The internet just provides new and exciting ways to do so.

Still, not everyone is as forgiving as me.

"I did tell my mother that Ashley Madison is an organ donor matching service," Shereen told me. "She's in one of the 30% of non-affair marriages. And you don't get lemons on apple trees!"

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from Lifestyle

Premium
Lifestyle

Is Instagram the new celebrity dating app?

13 Jun 03:12 AM
Lifestyle

Watch: ‘My wife loves it’ - Simon Bridges roasted for his facial hair

13 Jun 02:40 AM
Lifestyle

'Blown away': Taranaki teen's heartfelt gesture for childhood friends with cancer

13 Jun 02:00 AM

BV or thrush? Know the difference

sponsored
Advertisement
Advertise with NZME.
Recommended for you
Opinion: Why conflict is essential for driving social change
Whanganui Chronicle

Opinion: Why conflict is essential for driving social change

13 Jun 04:00 PM
Top honours for star salespeople
Business

Top honours for star salespeople

13 Jun 04:00 PM
Opinion: Embracing the hot-cold dance of Northland winters
Opinion

Opinion: Embracing the hot-cold dance of Northland winters

13 Jun 04:00 PM
Israel strikes on Iran kill top military leaders, escalate tensions
World

Israel strikes on Iran kill top military leaders, escalate tensions

13 Jun 09:50 AM
Super Rugby semi: Crusaders edge Blues in thriller
Super Rugby

Super Rugby semi: Crusaders edge Blues in thriller

13 Jun 09:26 AM

Latest from Lifestyle

Premium
Is Instagram the new celebrity dating app?

Is Instagram the new celebrity dating app?

13 Jun 03:12 AM

Kyle Kuzma's Instagram message to Winnie Harlow led to their engagement in 2020.

Watch: ‘My wife loves it’ - Simon Bridges roasted for his facial hair

Watch: ‘My wife loves it’ - Simon Bridges roasted for his facial hair

13 Jun 02:40 AM
'Blown away': Taranaki teen's heartfelt gesture for childhood friends with cancer

'Blown away': Taranaki teen's heartfelt gesture for childhood friends with cancer

13 Jun 02:00 AM
Weight-loss jabs could be handed out like statins in UK

Weight-loss jabs could be handed out like statins in UK

13 Jun 01:36 AM
It was just a stopover – 18 months later, they call it home
sponsored

It was just a stopover – 18 months later, they call it home

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP
search by queryly Advanced Search