NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Lifestyle

The hidden cost of buying dresses online

By Teuila Fuatai
APNZ·
11 Sep, 2013 09:40 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Gemma Webster bought her wedding dress online.Photo / Mark Mitchell

Gemma Webster bought her wedding dress online.Photo / Mark Mitchell

Increasing numbers of thrifty Kiwis are choosing to save money by shopping online for pricier items of clothing like ballgowns and wedding dresses, then fork out extra for alterations.

Rose's Alterations in Newmarket, Auckland, which deals with hundreds of garments each week, said dress alterations spiked during ball season.

Co-owner Rachel Beechey said many of the ballgowns were bought online and needed fixing up.

"The ballgowns, in the peak season, we'll probably get up to five a week," she said.

More brides to be were also choosing to buy online to save money.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The store's bridal consultant estimated about 75 per cent of alterations which came her way were from online and overseas purchases, she said.

"There was actually one particular lady that bought an exact gown overseas that she saw for $2500 here, and got it for $250 American online. She then went on to pay probably twice as much as that to get it altered but she was still winning," Mrs Beechey said.

Auckland tailor Jenny Kung, of Silhouette Alterations in Queen St, warned that the quality of clothes bought online from overseas could vary greatly.

Advertisement
Advertise with NZME.

She said many buyers thought they were buying gowns made in the US when they were actually made in China, and could be very poor quality.

"There are some customers who are willing to pay a slightly higher price and the quality is absolutely amazing. In the end what you get is what you pay for."

In some cases the garment quality was so poor it couldn't be altered, she said.

Helen Bellringer of Sue's Repairs and Alterations, which has three stores across the North Island, said most customers had realistic expectations about online purchases.

Discover more

New Zealand

Dangers of buying your gown online

10 Sep 07:10 PM
New Zealand

The verdict on NZ Fashion Week

11 Sep 02:00 AM
Small Business

Online retailer takes on major supermarkets

16 Sep 05:30 PM
Retail

Porn find closes major UK book site

13 Oct 10:00 PM

Customers could spend up to $150 for a dress on the internet, then fork out another $90 for alterations and it wouldn't matter, she said.

"They don't see it as a risk, they see it as quite reasonable."

LookSmart Alterations, which sees about 200,000 customers across its 20 stores each year, said online shopping was "trending up".

The majority of online alterations were for wedding gowns and bridesmaids dresses, spokeswoman Shari Mitchell said. Customers were also coming in to have their measurements taken before purchasing online.

Women are opting for buying wedding dresses online and paying more for alternations.Photo / Thinkstock
Women are opting for buying wedding dresses online and paying more for alternations.Photo / Thinkstock

However, bargain-hunters also needed to be wary that the Consumer Guarantees Act did not cover internet purchases from offshore sites.

Upper Hutt dress designer Rasha Taylor said many of the "online ball dress disasters" she had seen required so much work, customers were better off buying a completely new gown.

Advertisement
Advertise with NZME.

Taxes could also be incurred at the border, with any fashion items worth more than $225 incurring duty, GST and fees. But Customs would not collect if the amount owing was less than $60.

Wairarapa's Carolyn Henson of Carolanz Dressmaking predicted the online shopping craze among teen girls would eventually die out.

"I think, in the next few years, there will be a turn-around of girls coming back to getting a gown made to measure."

Gemma Webster bought her wedding dress online.Photo / Mark Mitchell
Gemma Webster bought her wedding dress online.Photo / Mark Mitchell

Online dress required some 'tidying up' but was worth it:

One wedding dress wasn't enough for bride-to-be Gemma Webster.

The 22-year-old, who is due to marry in February, made the most of low prices available on the internet by ordering two different gowns for her big day.

Advertisement
Advertise with NZME.

Miss Webster, a manager at a menswear store in central Wellington, said the first cost about $220 from Trade Me.

While there were no major problems with the Chinese-made gown, Miss Webster decided to order another after changing her mind about the style.

"It didn't really matter if I didn't like it because I could get something else, which I ended up doing.''

The second dress, which was ordered from online retailer JJ's House and cost about $350, was also made in China and arrived last month.

Despite the A-line dress needing a few alterations and "tidying up", Miss Webster was pleased with her purchase.

"All the detailing on it is beautiful. Obviously paying a bit less, you've got to expect for it not to be as immaculate as a $3000 dress," she said.

Advertisement
Advertise with NZME.

Any alterations, which could cost up to $200, would still be worth it as the gowns she had tried on in stores cost between $2000 and $3000.

Kiwis spent $3.7 billion on internet shopping last year.Photo / Thinkstock
Kiwis spent $3.7 billion on internet shopping last year.Photo / Thinkstock

Online shopping number crunch:

* New Zealanders spent $3.7 billion on internet shopping last year, with 26 per cent of the spending on overseas websites.

* Clothing, shoes and accessories made up 38 per cent of the items bought online.

* Duty, GST and fees on $1000 dress: $311.89

- additional reporting Wairarapa Times-Age

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from Lifestyle

Lifestyle

‘I guess I'm a bit obsessed’: Minions collector sets world record

08 May 05:55 AM
Lifestyle

How the sheer dress trend is making waves on the red carpet

08 May 03:02 AM
Premium
Opinion

Lessons from Paris: What Auckland can learn from global cultural innovation

08 May 01:13 AM

Sponsored: Top tier tiles - faux or refresh

sponsored
Advertisement
Advertise with NZME.

Latest from Lifestyle

‘I guess I'm a bit obsessed’: Minions collector sets world record

‘I guess I'm a bit obsessed’: Minions collector sets world record

08 May 05:55 AM

Liesl Benecke owns 1035 Minion items, including Swarovski crystal figurines.

How the sheer dress trend is making waves on the red carpet

How the sheer dress trend is making waves on the red carpet

08 May 03:02 AM
Premium
Lessons from Paris: What Auckland can learn from global cultural innovation

Lessons from Paris: What Auckland can learn from global cultural innovation

08 May 01:13 AM
Premium
Society Insider: Revealing the rich listers behind a $56m property swap; are Smith & Caughey's and Faradays teaming up?

Society Insider: Revealing the rich listers behind a $56m property swap; are Smith & Caughey's and Faradays teaming up?

07 May 05:00 PM
Sponsored: How much is too much?
sponsored

Sponsored: How much is too much?

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP