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Home / Lifestyle

Reply-all emails, gossips biggest work irritations

29 Oct, 2007 10:21 PM3 mins to read

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Water-cooler gossips and those who hit 'reply all' on emails are the most annoying things in the workplace, a survey says. Photo / Glenn Jeffrey

Water-cooler gossips and those who hit 'reply all' on emails are the most annoying things in the workplace, a survey says. Photo / Glenn Jeffrey

KEY POINTS:

NEW YORK - Work colleagues who press "reply all" on emails, or spend their day gossiping and organising their home lives, are among the biggest nuisances in the office, according to a survey.

A poll on the biggest pet peeves in the workplace by market researcher Harris Interactive
found 60 per cent of 2,429 US respondents listed gossip as the biggest annoyance.

The online survey, conducted for staffing firm Randstad USA, found the second biggest peeve at 54 per cent was poor time management which included people making personal phones calls at work or surfing the internet during work time.

Messiness in communal spaces, such as unwashed dishes in the kitchen sinks, irked 45 per cent of respondent while potent smells like perfume, food, or smoke, came in fourth in the list with 42 per cent.

Rounding out the list of seven office peeves came loud noises such as speaker phones, loud talking and loud phone ring tones at 41 per cent, overuse of electronic personal communications devices in meetings at 28 per cent and misuse of email at 22 per cent.

Eric Buntin, managing director of marketing and operations for Randstad, said the survey indicated people had not changed their behaviour as office layouts changed, becoming more open, so people heard colleagues talking and knew more about their home lives.

"If you were sitting in your office with the door closed no one would be able to hear you unless you were very loud but if you open the door then people hear everything, blurring the lines between personal and work lives," Buntin told Reuters.

"People are not taking into account that the workplace is very open now and they need to think about that interaction with their colleagues."

He said the misuse of email was among the top peeves, with people particularly irritated when people emailed to "reply all" on an email unnecessarily, or used blind carbon copying (bcc).

"And people who think email is private? No email is private. Everyone knows if they are bcc-ing an email it is like standing up and shouting fire in the middle of a building," he said.

But when it came to taking action against the offending colleagues, people were not so willing to act.

About 42 per cent said they would say something directly to a person being too loud but only 34 per cent would raise their concerns about gossiping and only 25 per cent address a person directly about misuse of email.

- REUTERS

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