Prince William has been praised for his "incredible gift" at putting people at ease.
The 38-year-old royal has been patron of homeless charity Centrepoint for 15 years and as well as public visits to highlight the work of the organisation, he also makes visits in private, where he gets the chance to speak with service users behind closed doors, and has always impressed staff with his conversation skills.
Chief executive officer at Centrepoint, Seyi Obakin, said: "Those private visits are time when traumatised and vulnerable people are freer in his presence ...
"He comes and he chats with young people, because that's when he's able to motivate and inspire on a one-to-one basis. He encourages young people to reach out to wherever their talents might take them.