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Home / Lifestyle

MBIE crackdown welcomed as beauty therapist warns unsafe practices could cause amputations

NZ Herald
5 Nov, 2025 09:34 PM2 mins to read

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Kim Ryan, an executive member of the NZ Association of Registered Beauty Professionals, breaks down what the Government crackdown means for beauty businesses and consumers. Video / Herald NOW

A registered beauty therapist with more than 25 years of industry experience has welcomed the Government’s crackdown on North Island beauty businesses, saying people “could lose a limb” if non-compliance persists and hygiene standards aren’t upheld.

In the wake of rising complaints in the beauty sector, the Ministry of Business, Innovation and Employment (MBIE) recently launched Operation Antic, an enforcement initiative targeting the central North Island.

It involves unannounced site visits to nail salons and massage businesses in Waikato, Bay of Plenty, Gisborne, Hawke’s Bay, Manawatū-Whanganui, Taranaki, Wairarapa and Wellington.

Kim Ryan, an executive member of the NZ Association of Registered Beauty Professionals, shared her support for the crackdown on Herald NOW this morning, saying the association had been lobbying successive governments for decades to implement nationwide regulations.

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“The implications are huge for nails,” she told host Ryan Bridge.

“The problem ... is that we’re getting a lot of immigrant people coming into the country that are untrained.

The crackdown has been prompted by the rise in complaints and referrals in the beauty sector. Photo / 123rf
The crackdown has been prompted by the rise in complaints and referrals in the beauty sector. Photo / 123rf

“They’re then going into these nail salons. They don’t speak very good English. They don’t understand hygiene practices.

“And let me tell you, there’s a lot of things that can go wrong with nails. And it could end up somebody with an amputation.”

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As an example, Ryan said someone with diabetes could end up with a wound. This wound could become infected and cause sepsis, leading to gangrene and the possible loss of a limb.

MBIE’s crackdown was tied to a rise in ACC claims, particularly for nail-related incidents, Ryan said.

“We haven’t had so much with massage, but that does still have significant impact if they aren’t asked the right questions. And a lot of these places, they aren’t asking or doing a client consultation prior to doing a treatment.”

MBIE had made 17 visits to nail salons, massage parlours and beauticians by yesterday. The visits will continue over the next few months.

“The beauty sector has seen a rise in complaints and referrals, especially in the Waikato and Wellington areas,” said Margaret Meafua, labour inspectorate compliance manager for the central region.

“We’re taking a proactive, intelligence-led approach to disrupt non-compliant practices and support businesses in doing the right thing.”

MBIE has not provided details of any issues of concern identified.

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