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Home / Lifestyle

Donation of unused clothes urged as Uber offers free courier trips to Red Cross

Tom Rose
Tom Rose
Journalist·NZ Herald·
30 Sep, 2025 04:00 PM3 mins to read

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The average wardrobe holds $1062 worth of unused clothes, researchers found. Photo / 123rf

The average wardrobe holds $1062 worth of unused clothes, researchers found. Photo / 123rf

Kiwis are holding on to more of their pre-loved clothing and for longer, new research commissioned by Uber has found.

It now takes an average of six weeks before people find the time to donate their clothing, a period that’s substantially longer than the two weeks recorded in the previous two years.

Furthermore, New Zealanders are only wearing about 37% of the clothes they own, with the average person found to hold about $1062 worth of unused items in their wardrobe.

It’s a number Emma Foley, Uber Australia and New Zealand’s managing director, said could make a ”real difference" to those less fortunate.

Uber is again partnering with New Zealand Red Cross for its annual clothing drive, making it easier for New Zealanders to donate their old clothes by offering free Uber Courier trips to take them directly to the charity’s outlets.

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On Saturday, October 18, users in Auckland, Christchurch and Wellington can order a car to collect up to 20kg of items stored in a bag or box through the Uber or Uber Eats app.

Emma Foley, Uber Australia and New Zealand’s managing director.
Emma Foley, Uber Australia and New Zealand’s managing director.

Last year about 3500 free trips were recorded on the day, bringing in about seven tonnes of clothing every hour or 42 tonnes overall, with special donations such as a tailored suit worn by homegrown star Colin Mathura-Jeffree.

“Kiwis want to donate, but our research shows they often get stuck at the final step,” Foley told the Herald.

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“About 60% of New Zealanders say they would be more likely to donate clothing if it was more convenient.”

While Kiwis are proactive at donating their clothes, finding the right time to do so can feel like a gargantuan task, especially if the drop-off points aren’t in the areas usually frequented.

Foley said offering free collections removes the “barriers of time and transport”, ensuring good-quality clothing is given a second life and continues to fund support for underserved communities.

Talei Kitchingman, NZ Red Cross’s director of retail, told the Herald their main goal is to collect “quality, pre-loved clothing” that their customers would love.

Discover more

Business

Uber and Uber Eats earn $402m revenue in NZ, pay less than $1m tax

06 Sep 07:43 AM
For one day only, donors can order free Uber Courier trips to collect up to 20kg of clothing through the Uber or Uber Eats app. Photo / 123rf
For one day only, donors can order free Uber Courier trips to collect up to 20kg of clothing through the Uber or Uber Eats app. Photo / 123rf

“Our research shows that one of the significant ‘pain points’ for donors is the physical transfer of donations to a shop,” she said, describing the collaboration as an enabler for completing a donation.

“That in turn allows us to deliver more positive humanitarian impact through the services we provide locally, nationally and globally.”

The non-profit humanitarian organisation touches almost every corner of society, supporting vulnerable people through emergencies and disasters, helping refugees resettle in Aotearoa, providing first-aid training, delivering meals and running the Red Cross Shops, to name a few of its activities.

“These donations can make a lasting difference, and their support during the Uber x Red Cross Clothing Drive means the world to the people whose lives they are helping.”

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