NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Lifestyle

Covid 19 coronavirus: Kate Hawkesby - Retailers should scrap the contact tracing books

Kate  Hawkesby
By Kate Hawkesby
NZ Herald·
19 May, 2020 06:12 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

A Remuera retailer takes a shopper's details for contact tracing. Photo / Dean Purcell.

A Remuera retailer takes a shopper's details for contact tracing. Photo / Dean Purcell.

Kate  Hawkesby
Opinion by Kate Hawkesby
Kate Hawkesby is the host of Early Edition on Newstalk ZB, Monday to Friday from 5am – 6am.
Learn more

COMMENT

I've got my fingers and toes crossed for retailers that they'll be able to get back up to as close to full speed as possible, but I'm worried they're not abreast of the latest updates from the Ministry Of Health.

One big drawback for customers wanting to browse the shops is being held up at the door to sign cumbersome contact tracing forms. Stopping everytime you enter a shop to fill out your name, address and phone number is tedious- not to mention a pain for people in a hurry, which many lunchtime shoppers are.

READ MORE:
• Covid 19 coronavirus: Why contact tracing tech isn't so straightforward
• Covid 19 coronavirus: NZ's Covid Tracer contact-tracing app released a day early
• Covid 19 coronavirus: Subway worker 'harassed' woman customer after getting details for contact tracing
• Covid 19 coronavirus: Contact tracing system still in development as full lockdown ends

That's why I was disappointed yesterday to find so many retailers still doing it.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

I was in one of Auckland's shopping hubs Newmarket, and I went into a small shop - I was the only person in it - and I was stopped at the door and ask to sign in the contact tracing book.

I took the opportunity to tell them the good news that the Government had changed this rule and, refreshingly, it was no longer required for retailers, especially small ones like them.

Not that I'll take it personally, but they didn't believe me.

I said: "It's true, look it up." I pointed them to several media stories on it.

The shook their heads. They said they hadn't heard it, and all they knew was contact tracing books at the door were compulsory.

Discover more

Opinion

Coronavirus: Where's the common sense?

16 Mar 05:39 PM
Opinion

Hawkesby: We can't get complacent now about the lockdown

08 Apr 06:12 PM
Opinion

Covid 19: Rule breakers abuse our trust

03 May 07:12 PM
Opinion

Kate Hawkesby: Covid-19 messes with our heads

06 May 06:59 PM

I explained the Government won't be calling individual shops to tell them every time it flip-flops on a rule, unfortunately.

They still didn't believe me.

Advertisement
Advertise with NZME.

I suggested checking the Government's Covid-19 website where it says -"All businesses, except retail, are required to record details of people's movement on their premises."

The upshot is, despite them thinking I was making this all up, I was allowed in.

However, the contact tracing book remained at the front door.

I watched as the next customer who tried to come into the shop was stopped and asked to sign it.

Interestingly, and here's where this gets negatively impactful for retailers, the customer said they just wanted to browse and waved away the request to sign in, "don't worry about it", they said, and left.

Now how is it retailers are supposed to get back to full steam if they're having customers turn away because they can't be bothered or don't want to sign a contact tracing book?

Advertisement
Advertise with NZME.

Yes, the Government has flip-flopped on this rule and that's confusing and annoying for retailers, but it is not the Government's job to chase up every store to check it's up with the latest rules.

Kate Hawkesby. Photo / Michael Craig, file
Kate Hawkesby. Photo / Michael Craig, file

I do worry though, that we've been so brow-beaten by rules and compliance and instruction that we literally can't think for ourselves anymore, or question anything.

It's simple. You want customers back in spending money? Losing the contact tracing books is a good start.

Save

    Share this article

Latest from Lifestyle

Premium
Lifestyle

'Two small boys left fatherless and their mother cast as a scarlet woman'

20 Jun 10:00 PM
Premium
Lifestyle

Everything Millennial is cool again

20 Jun 06:00 PM
Lifestyle

Lemony bow tie pasta with broccoli and macadamia crunch

20 Jun 05:00 PM

Help for those helping hardest-hit

sponsored
Advertisement
Advertise with NZME.

Latest from Lifestyle

Premium
'Two small boys left fatherless and their mother cast as a scarlet woman'

'Two small boys left fatherless and their mother cast as a scarlet woman'

20 Jun 10:00 PM

The scandalous true-crime murder case that shocked New Zealand.

Premium
Everything Millennial is cool again

Everything Millennial is cool again

20 Jun 06:00 PM
Lemony bow tie pasta with broccoli and macadamia crunch

Lemony bow tie pasta with broccoli and macadamia crunch

20 Jun 05:00 PM
Tauranga couple's 'amazing journey' to parenthood

Tauranga couple's 'amazing journey' to parenthood

20 Jun 05:00 PM
Inside Leigh Hart’s bonkers quest to hand-deliver a SnackaChangi chip to every Kiwi
sponsored

Inside Leigh Hart’s bonkers quest to hand-deliver a SnackaChangi chip to every Kiwi

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP