"I wasn't free to go where I wanted to, I had to rely on others and I didn't feel part of the world around me."
Being paired up with Ami brought a lot of changes to her life.
"She helped me regain my confidence and allowed me to feel like myself again.
"With Ami by my side, I could travel on public transport, meet friends and go to work. Ami gave me my life back."
Her 12-year-old daughter Maddison, who has the middle name Ami in memory of the dog, was another blessing, she said.
Ms Reid still needs a guide dog to get around. After Ami died in 2011, she was partnered with her second dog, Heidi.
The Blind Foundation appeal was an important part of bringing both guide dogs into her life, Ms Reid said. But many people in the blind community were not as lucky, with the waiting time for a dog 12 months.