NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Small Business

Cyclone Gabrielle: Gisborne businesses try to stay open during water restrictions

By Amy Williams
NZ Herald·
21 Feb, 2023 06:54 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Cash grants for farmers and growers' Cyclone Gabrielle recovery, stranded Cook Strait ferry passengers and borehole drilling resumes at Pike River in the latest New Zealand Herald headlines. Video / NZ Herald

By Amy Williams, of RNZ

After 26 years running a hair salon on Gisborne’s main street, Kim Travers did not expect to be filling buckets to rinse clients’ hair.

The city’s water restrictions mean hairdressers cannot use the town supply.

“We were told that we’re not allowed to use [water] for rinsing colours ... I’d already stored a lot of water in 20-litre buckets, so we’re using that and heating it on a gas hob and then using that to rinse our clients’ hair,” Travers said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

First, Covid-19 closed his hair salon The Little Hair Shop; now, a water crisis threatens to.

“As hairdressers, we’ve had a really financially hard time over the last few years and we can’t survive on just cuts, because of the cost of running a salon with the rent, so we need to do colours to survive and we’ve got wages to pay.”

Travers is among business owners in the cyclone-hit city who are desperate to keep their doors open during the water crisis.

Those with home tanks are carting in thousands of litres so they can keep working.

Advertisement
Advertise with NZME.

There is no sign of a better fix while broken pipes are repaired.

Tai Rāwhiti Civil Defence said extreme rationing would be in force for at least another week.

Kim Travers has stored buckets of water, which is then heated on a gas hob, to wash clients' hair at The Little Hair Shop. Photo / Amy Williams, RNZ
Kim Travers has stored buckets of water, which is then heated on a gas hob, to wash clients' hair at The Little Hair Shop. Photo / Amy Williams, RNZ

The pipe network to and from the Waingake plant is broken in multiple places, and Gisborne District Council warned the smaller Waipaoa plant would struggle to keep up with demand, and would be prone to failure because of silt in the water.

Many restaurants only reopened on Tuesday, when the council eased restrictions slightly for hospitality. They can open, but dishes have to be washed by hand and tap water is off the menu.

Grant Fussell owns and manages the restaurant Wharf, and for the first time drove a trailer to work with a 1000-litre drum of his home tank water.

“What we’re doing is filtering the water, bringing it inside putting it in our drinking container on our bar, also taking containers into the kitchen which we’re using for doing the dishes, filling the sink, then we have other containers as well which we’re using for boiling water and cooking with,” Fussell said.

“A bit labour intensive, but you do what you can.”

Restaurant Wharf owner and manager Grant Fussell drove a trailer to work with a 1000-litre drum of his home tank water. Photo / Amy Williams, RNZ
Restaurant Wharf owner and manager Grant Fussell drove a trailer to work with a 1000-litre drum of his home tank water. Photo / Amy Williams, RNZ

Trust Tai Rāwhiti opened a drop-in business hub at the wharf a week ago, to support businesses and the near 300 who have popped in for help range from large horticulture growers to sole traders.

Co-ordinator Rena Kohere said it had been tough going.

“When you can’t pay wages, when you don’t know if your staff are safe, and you’re carrying that load on behalf of your business and the people you’re responsible for, it has an impact on mental health and wellbeing and people are struggling. I have had multiple business owners crying on my shoulder.”

Advertisement
Advertise with NZME.

Kohere said some had been ready to call it quits but she was urging business owners not to make any big decisions while they were in crisis mode.

“It’s really hard, there’s a lot of uncertainty, the lack of comms really impacted people. We were back to leaving notes on people’s front doorsteps because we couldn’t call, we couldn’t text.”

Amy Moore's homeware shop and cafe has become a place where locals affected by the cyclone pop in for a coffee and chat. Photo / Amy Williams, RNZ
Amy Moore's homeware shop and cafe has become a place where locals affected by the cyclone pop in for a coffee and chat. Photo / Amy Williams, RNZ

Back in town, Amy Moore runs a homeware shop and cafe that has become a place where locals affected by the cyclone pop in for a coffee and chat.

Her store was closed for a week, but she is relieved to be up and running again.

“The internet has come back on. It’s patchy so you just hope that there’s internet when you need to use Eftpos but if not, it’s Gizzy you know, people will come back and write down their name.”

Short-staffed, Moore had called in friends to help in the kitchen.

Advertisement
Advertise with NZME.

“We’re just doing things like coffees in takeaway cups and using things that don’t need to be washed, so we don’t have to use the dishwasher and encouraging people to bring their own cups.”

For those like Grant Fussell, bringing in water from their home tanks, any rain will be welcome.

“I don’t mind the drive in and out, it gets me out and about, but obviously we’re on limited supply where we are as well.

More rain forecast gives us another 1000 litres each day, fingers crossed.” - RNZ

  • Please donate - how you can help the victims of Cyclone Gabrielle; NZ Herald teams up with Red Cross
  • If you have been unable to contact a friend or family member - or if you have fled the storm and want others to know you are safe - you can post a message here on the NZ Herald’s community noticeboard.
Save

    Share this article

Latest from Small Business

Premium
Small BusinessUpdated

Small Business: Weaving culture and quality with Nodi Rugs

15 Jun 05:00 PM
Premium
Media and marketing

‘Fastest to $20m revenue’ - Tracksuit's rapid growth, $42m raise

11 Jun 05:00 PM
Premium
Small Business

Small Business Q&A with Willy Benson of PortaSkip

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Small Business

Premium
Small Business: Weaving culture and quality with Nodi Rugs

Small Business: Weaving culture and quality with Nodi Rugs

15 Jun 05:00 PM

Olivia Moon talks to Tom Raynel about her hand-woven rug business Nodi.

Premium
‘Fastest to $20m revenue’ - Tracksuit's rapid growth, $42m raise

‘Fastest to $20m revenue’ - Tracksuit's rapid growth, $42m raise

11 Jun 05:00 PM
Premium
Small Business Q&A with Willy Benson of PortaSkip

Small Business Q&A with Willy Benson of PortaSkip

Premium
On The Up: Former Olympic swimmer dives into business with waste venture

On The Up: Former Olympic swimmer dives into business with waste venture

08 Jun 05:00 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP