NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Small Business

Coronavirus: Hospitality revenues falling fast, claims Government rescue package 'does nothing'

Aimee Shaw
By Aimee Shaw
Business Reporter·NZ Herald·
20 Mar, 2020 04:48 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Keith Galbraith, owner and operator of Auckland pub Galbraith's. Photo / Supplied

Keith Galbraith, owner and operator of Auckland pub Galbraith's. Photo / Supplied

Increasing disruption from the Covid-19 outbreak has seen hospitality revenues plummet by more than 60 per cent, with fears this figure could drop further.

The Restaurant Association last week said hospitality business revenue were down an average of 25 per cent - this has since spiralled and is now north of 50-60 per cent, says Hospitality NZ Auckland president Russell Gray.

"Everything is drying up and revenues are falling off a cliff. That's the sad, harsh reality," Gray told the Herald.

He says the Government's announced $8.7 billion financial rescue package for business does not allow for adequate support for struggling medium-sized businesses with more than 20 staff or larger firms as it did with small firms.

READ MORE:
• Premium - Big Read: Keeping the shop doors open in the era of coronavirus
• Premium - How the Covid-19 outbreak has affected consumer spending behaviour
• Coronavirus: Hundreds of hospitality businesses on brink of collapse
• Premium - Up to 10,000 retail jobs at risk over next few months: Retail NZ

Advertisement
Advertise with NZME.

The Government's $12.1b package includes $2.8b in income support, the establishment of Covid-19 sick leave cover and tax changes to free up cashflow.

Businesses will be able to access $585 per full-time employee and $350 per part-time employee each week for up to 12 weeks with a maximum of $150,000 accessible.

The $150,000 cap would support businesses with approximately 21 staff, Gray said.

Advertisement
Advertise with NZME.

"The Government needs to deal with the anomaly in that there are many groups that run multiple venues and those venues may well be under one trading company," he said.

"Some hospitality groups will have 15 to 20 people in each venue."

Discover more

Retail

Warehouse could face $500k fine over market announcement

25 Mar 04:48 AM
Retail

Uncertainty looms as Warehouse posts first half loss

16 Mar 08:37 PM
Retail

Coronavirus: Delays for online overseas shopping likely

18 Mar 04:40 AM
Retail

Cinemas stay open despite coronavirus, industry coy on numbers

18 Mar 04:35 AM

Hospitality NZ is calling for the Government to rethink its criteria to offer financial support on a venue-by-venue basis as disruption from Covid-19 continues to stretch businesses.

"These are unprecedented times and very challenging for hospitality operators to work through."

Medium-sized and large hospitality venues make up approximately a third of the industry.

According to Statistics New Zealand, 90 per cent of New Zealand businesses have 19 or fewer employees.

The remaining 10 per cent of businesses employing 20 or more people are responsible for almost 72 per cent of the country's workforce.

David Searle, chairman of Baker Tilly Staples Rodway New Zealand, said a financial package for larger employers was vital - and urgent.

Advertisement
Advertise with NZME.

Searle said the current financial help on offer would be insignificant for businesses with more than 100 staff.

"While the New Zealand economy will be affected by the collapse of small businesses, it is the medium to large businesses that will have the greatest impact on our economy and employees, if they find themselves in trouble. Already we are seeing hiring freezes and cutting back of non-essential and uncommitted spend by our clients," he said.

"Although the headline figure of $12.1b is significant, 72 per cent of employees are being left unsupported. Medium and large employers need to know whether they are going to receive help for their employees before it is too late."

Gray said the Government's move to ban indoor gatherings of more than 100 people in a bid to limit the spread of Covid-19 would present challenges for larger venues such as restaurants, bars and nightclubs.

Restaurants had moved to ensure there was one metre at least between each table in line with social distancing rules, but in other venues, such as bars and nightclubs, this was harder for businesses to comply with.

"We're expecting that patrons themselves will self-impose their own social distancing requirements."

Auckland's nightclub scene dries up

Patronage at nightclubs - like bars, restaurants and cafes - had dried up following the outbreak, Gray said.

They could now only have 100 people, including staff, in the venue at any given time.

"[Covid-19] is having a devastating impact on the industry, and we are going to need a lot more Government support to get through this if it plays out longer than the next three months."

Indoor gatherings have been restricted to 100 people per venue. Photo / Supplied
Indoor gatherings have been restricted to 100 people per venue. Photo / Supplied

There were a growing number of operators who would not make it through that period, he said.

Keith Galbraith, owner and operator of Galbraith's brewpub in Mt Eden, Auckland, said his business had experienced a downturn in patronage in excess of 30 per cent.

Galbraith visitor numbers began to fall about three weeks ago, and he had noticed that people were now spending less on food, while the spend on alcohol remained steady.

"The downturn has mainly been in food - food as a percentage of sales for us has dropped from about 35 per cent [of business] to 22 per cent. People are not eating, but they are still drinking," Galbraith, who has been running the business for 25 years, said.

"It is almost like food has become secondary to the reason people come here."

He said the food Galbraith's served was more upmarket than regular pubs so it also attracted people for lunch and dinner as opposed to a place to only drink.

"People's eating habits seemed to have changed; people have stopped snacking. They'll go out and have a meal but they won't snack while they have a beer."

VirusFacts2
VirusFacts2

Galbraith said the business had contingency plans for several scenarios, including closing down completely if it was directed to do so by the Government.

The pub employs about 12 staff, which Galbraith said it would be able to retain as part of the Government's wage subsidies package.

"If revenue drops further it would necessitate closing, but we've got our staff covered and for a certain length of time - we've got a plan to keep them employed, whether we are open or closed.

"It is uncertain times and we need to do our bit to make sure that we look after people who have been loyal to us."

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Small Business

Premium
Business|small business

Controversial Kiwi start-up, once worth $38m, folds in New York

19 Jun 02:37 AM
Premium
Small Business

Small Business: Weaving culture and quality with Nodi Rugs

15 Jun 05:00 PM
Premium
Media and marketing

‘Fastest to $20m revenue’ - Tracksuit's rapid growth, $42m raise

11 Jun 05:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Small Business

Premium
Controversial Kiwi start-up, once worth $38m, folds in New York

Controversial Kiwi start-up, once worth $38m, folds in New York

19 Jun 02:37 AM

It says it's collateral damage in the city's war on Airbnb and will try again elsewhere.

Premium
Small Business: Weaving culture and quality with Nodi Rugs

Small Business: Weaving culture and quality with Nodi Rugs

15 Jun 05:00 PM
Premium
‘Fastest to $20m revenue’ - Tracksuit's rapid growth, $42m raise

‘Fastest to $20m revenue’ - Tracksuit's rapid growth, $42m raise

11 Jun 05:00 PM
Premium
Small Business Q&A with Willy Benson of PortaSkip

Small Business Q&A with Willy Benson of PortaSkip

Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP