When someone in Sydney drops in to their local Kmart store and spends $12 on a saucepan, they can do so safe in the knowledge that consumer law is on their side.

If the saucepan leaks or the handle falls off, Kmart is required to give them a new saucepan or a refund.

But if that same person scrimps and saves and spends hundreds of thousands of dollars on a new apartment and something goes wrong, they're pretty much left on their own.


No matter what the failings of the developer, the builder or the property certifier, the property