Business confidence in New Zealand has taken a beating since the current Labour-led coalition took office in 2017. According to the CPA survey, small businesses are slightly more upbeat than business confidence in general.
The latest ANZ Business Outlook survey showed the headline confidence index shed a further 7 points in March and now a net 38 per cent of respondents are pessimistic about general business conditions in the next 12 months.
Tomorrow's New Zealand Institute of Economic Research's latest quarterly survey of business opinion will provide a further steer.
According to CPA, a greater number of New Zealand small businesses would experience growth if they increased their focus on innovation, technology, social media and exporting. "New Zealand's small businesses clearly lag behind their competitors from Asia in the application of technology in their business," it said.
A total of 38.1 per cent of New Zealand firms said they do not use social media for business purposes, compared with 3.7 per cent from Mainland China and 18.3 per cent across the Asia-Pacific. Of those local firms surveyed, 50.6 per cent said they do not earn any revenue from online sales, versus 5.4 per cent from Mainland China, and 28.5 per cent regionwide.
"A possible explanation for this relatively low utilisation of technology is the lack of return many of New Zealand's small businesses are receiving on their investment in technology. Only 25.8 per cent said their investment in technology had been profitable, compared with the survey average of 48 per cent.
"Policymakers and others seeking to promote growth in New Zealand's small business sector should consider a stronger focus on increasing the digital capability of small business owners," it said.
- BusinessDesk