NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business

Juha Saarinen: The murky world of smartphone forensics

Juha Saarinen
By Juha Saarinen
Tech blogger for nzherald.co.nz.·NZ Herald·
27 Nov, 2018 04:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

GrayKey iPhone passcode cracker. Photo / Malwarebytes

GrayKey iPhone passcode cracker. Photo / Malwarebytes

COMMENT: Smartphones are so much more than mere communications devices.

They record a huge amount of the bearer's personal information each day, ranging from what people say to one another and when, to locations, pictures and videos.

That sort of information (or the lack of it) can make or break criminal and civil cases. It's the reason police try to seize and secure smartphones early on during investigations to glean as much forensic evidence from them as possible.

As a result a whole industry has sprung up to sell high-priced smartphone forensics products services for law enforcement and it's not without its shady practices.

To understand why, you need to remember that the number one goal for smartphone forensics companies is to access the data stored on the devices.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

For instance, you can work out someone's location via the cellular network the phone is registered on. However, this can be inexact, devices can be switched off and you'd have to show someone was carrying the phone as well.

If instead investigators can get into phones and find pictures, maybe even selfies, with accurate time and location stamps in the metadata, they've struck pay dirt.

There are log files from the device operating system that can reveal sensitive information even if incriminating user data is deleted. Getting into a smartphone usually provides access to logged-in email accounts, apps and the users' contacts.

Advertisement
Advertise with NZME.

Most smartphone vendors understand that they need to protect users' sensitive and valuable personal information. They make unauthorised device access as difficult as possible.

There's strong encryption of data, special security chips and auto-wiping of devices after too many failed attempts to enter pass codes; if smartphone users don't hand over the pass codes, it's almost impossible to break into the devices.

Apple especially has taken a hard line device security and user privacy to the point that the company has locked itself out of iDevices. This has led to some very public legal fights with law enforcement who demand that Apple hack into iPhones and iPads - and Apple firing back that it's impossible to do that, which is great marketing of course.

The best laid plans of hardware and software developer often go awry thanks to hardware and software bugs in smartphones however. Take one good bug, or chain several minor ones together, and code up an exploit to attack the device with: bang, you're in and can carry on with forensic investigations.

Discover more

Currency

The only currency performing worse than bitcoin is Venezuela's bolivar

26 Nov 06:58 PM
Telecommunications

Spark joins global blockchain bid to create a digital ID

26 Nov 07:38 PM
Business

Rivalry never dies: Microsoft topples Apple in market value

26 Nov 08:57 PM
Retail

Woolworths cuts NZ leadership roles at Countdown

26 Nov 09:32 PM

This is where things get murky ethically though. Bugs that allow unauthorised access to devices are dangerous in the wrong hands which is why tech companies who care about their users try to fix them as soon as possible.

If you find a bug like that, the right thing to do is to report it to the company responsible for the product, following a responsible disclosure process that allows time to figure out and to deploy a fix.

Bugs fixed are bugs burnt and an avenue of access to smartphone data closed. Instead of disclosing new "zero-days" some companies collect them and use them in their forensic tools, and keep very, very quiet about it.

It's big business too. Brokers pay large sums of money for new vulnerabilities, tens and hundreds of thousand dollars a pop, as long as the bug can be reproduced and shown to work.

Expensive as they are, the bugs usually have short shelf life before they're discovered and patched.

Earlier this year, Apple worked out how a forensics outfit called GrayShift used its GrayKey box to get crack open some locked iPhones via the Lightning data port. GrayShift kept a tight lid on GrayKey, and security researchers tried hard to figure out how the "crack box" worked from what little information was available.

Advertisement
Advertise with NZME.

Apple eventually managed to close it off with an update that shuts down data access via the Lightning/USB port if the iPhone has not been woken up for a while or ran out of battery.

Some forensics vendors suggested police kept seized phones on to avoid activating the port shut-down, and charged all the time on the way to the lab in a special transport bag with batteries and cables, as a workaround for Apple's anti-GrayKey fix.

On the one hand, forensic tools that use vulnerabilities to crack open locked smartphones can help solve awful crimes that would otherwise lay unresolved. There's no way to ensure that the same vulnerabilities won't leak and be used by criminals, something that's already happened many times.

They could also be sold to repressive regimes and cost lives.

Using exploits for forensics work is a dangerous, two-edged sword in other words that needs meticulous oversight and some careful thought as to whether or not it's warranted.

Save

    Share this article

Latest from Business

Lifestyle

Rice to the occasion: How a Queenstown brewery snagged gold at Tokyo Sake Challenge

09 May 04:15 AM
Business

Why Marlborough bach owners face soaring power charges

09 May 04:10 AM
New Zealand

'Prime focus': Avocado industry targets global markets

09 May 03:08 AM

“Not an invisible footprint”: Why technology supply chains need optimising

sponsored
Advertisement
Advertise with NZME.

Latest from Business

Rice to the occasion: How a Queenstown brewery snagged gold at Tokyo Sake Challenge

Rice to the occasion: How a Queenstown brewery snagged gold at Tokyo Sake Challenge

09 May 04:15 AM

Zenkuro was one of two non-Japanese breweries to be recognised at the challenge.

Why Marlborough bach owners face soaring power charges

Why Marlborough bach owners face soaring power charges

09 May 04:10 AM
'Prime focus': Avocado industry targets global markets

'Prime focus': Avocado industry targets global markets

09 May 03:08 AM
Premium
Nine fires in five years: Environment Court rules on scrap metal dealer

Nine fires in five years: Environment Court rules on scrap metal dealer

09 May 03:00 AM
Deposit scheme reduces risk, boosts trust – General Finance
sponsored

Deposit scheme reduces risk, boosts trust – General Finance

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP