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Home / Business

Graham McGregor: Is your marketing 'pull and stay' or 'push and pray'?

Graham McGregor
By Graham McGregor
Columnist·NZ Herald·
4 Jul, 2018 04:59 PM4 mins to read

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Is your marketing 'pull and stay' or 'push and pray'? Photo / 123RF

Is your marketing 'pull and stay' or 'push and pray'? Photo / 123RF

COMMENT: If you want to radically improve your sales and profits in any business, then you will need to change what you are currently doing and try something new or different.

As Tony Robbins said so well "If you change nothing, nothing changes".

One strategy that you might like to use is 'pull and stay' marketing rather than 'push and pray marketing'.

These are explained well in a delightful book I read called UnMarketing: Stop marketing. Start engaging.

UnMarketing is written by viral marketing and social media expert Scott Stratten.

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In this book Scott talks about push and pray marketing. 'Push and Pray Marketing' is when you push something out there and pray that people will buy it.

Scott gave a great example of this approach in an event he attended called "Art by the Lake".

Here a number of artists would gather by the shoreline and set up in tents.

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They would display their paintings, photographs, sculptures to large numbers of visitors.

The potential customers who came to "Art by the Lake" loved it.

They walked into each artist's tent, admired their work, made comments and often gave compliments.

Scott observed that the artists on the other hand were not nearly as engaging.

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They were sitting in their lawn chairs, half-heartedly thanking people for their kind comments.

But you could tell they were secretly saying to themselves "if you like it, why don't you buy it?"

The ratio of lookers to buyers was at least 100 to 1.

The most Scott saw any of the artists do with a person who didn't buy was to hand them a card and say 'let me know'.

And a crowd of potential customers would then move on to the next Artist's tent.

Scott noticed that crowds of people were raising their hand expressing interest in the artist's products and were simply being allowed to walk away.

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And that brings us to 'Pull and Stay Marketing'.

With this approach you pull customer information and stay in front of them.

Let's imagine you are one of the artists at the "Art by the Lake" event.

Someone comes in and comments how wonderful your work is, especially your landscape photography.

Instead of just saying "thanks" you could say "I appreciate it, I regularly take landscape photos and it's amazing how well they're received. I know it's tough to decide on art, especially when there are so many great artists here today. I have an 'exclusive preview' email I send out to people when I take new shots. I could also send you some shots of what is here today. Would you like to sign up? No charge."

Now you can start to build a relationship with this person.

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That night, after you take each visitor's email address, write a personal email to thank them for coming to your booth.

Send them a few shots and ask what they thought about the event.

You are now building a list of people who will get to like and trust you. Many of them will go on to become happy paying clients as you develop this relationship.

All from using the Pull and Stay Marketing approach.

There are dozens of proven marketing strategies that you can use right now to radically improve your sales and results.

The key is to change and try something new.

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"Everyone has a 'risk muscle.' You keep it in shape by trying new things. If you don't, it atrophies. Make a point of using it at least once a day." - Roger von Oech

Action Step:

What will you change with your marketing strategies in the next month?

What will you try that is new or different?

- Graham McGregor is a Marketing Advisor and helps businesses who offer an expensive service to quickly attract ideal new clients. You can download his brand new 106 page marketing guide 'The Expensive Service Marketing Solution' at no charge from www.TheExpensiveServiceMarketingSolution.com

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