NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Small Business

Covid 19 coronavirus: The case for flexi-working - and why Auckland offices won't be bustling come Monday

Aimee Shaw
By Aimee Shaw
Business Reporter·NZ Herald·
25 Aug, 2020 06:00 AM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

The Prime Minister has revealed that Auckland will stay in lockdown until 11:59pm on Sunday and the city and the rest of New Zealand will remain at alert level 2 after that.

Auckland CBD is banking on a return to office working - but is it best for productivity?

Auckland moves to alert level 2 from Monday, but experts don't expect corporate city dwellers to flock back to the office in a hurry.

While businesses will be hoping for a return to normality with tens of thousands of Aucklanders back in the central business district, ideally spending up large, this is not likely the case as cases continue to rise among easing restrictions.

About 130,000 people work in Auckland CBD. But for many Aucklanders, working from home has become favourable; cutting out commute times and boosting productivity.

Loosening lockdown restrictions despite Covid-19 case rises will make many Kiwis anxious about returning to the office and returning to public transport for the daily commute.

Advertisement
Advertise with NZME.

Heart of the City chief executive Viv Beck said she expected people to return to office working in a phased approach over the next few weeks, with offices at about 50 per cent capacity, similarly to how workers trickled back after the first lockdown.

"I do think some people will be raring to go and get out again and there may be some people who are a little bit more cautious. We're under no illusion ... level 2 is still quite challenging in the Auckland city centre," Beck said, adding that operating at that alert level was still "very difficult" for retail and hospitality businesses.

The move to level 2 in Auckland last time was challenging as there were no international students and few visitors. It would again be tough, Beck said, as domestic students would be heading into mid-semester break from September 7.

Advertisement
Advertise with NZME.

"We're hopeful that we do still get people keen to do things, albeit within the restrictions.

"It's probably going to be a mix though - they'll be some people really keen to get going again and others that might be a bit more cautious."

Discover more

Retail

Business Hub: Naveya & Sloane founder's plans to rival iconic brand Tiffany & Co

21 Aug 05:36 AM
Small Business

Small Business: Art retailer Creative & Brave on overcoming Covid-19 disruption

24 Aug 05:35 AM
Small Business

Lessons from lockdown: The opportunity that arose from the pandemic

20 Aug 05:00 PM
Retail

Retail chain Pricewise placed into receivership

24 Aug 05:36 AM

Auckland city centre lost about $60 million in retail trade during level 3 the first time around. Over level 2 during that time, trading levels were down between 60 and 70 per cent in the city centre. Many commented on the lack of people in the area.

"If last time is anything to go by, level 2 was a gradual return," she said.

"I remember going into the office as soon as it was level 2 and noticing that on average offices were 50:50 and people were very cautious about keeping distance."

The number of workers returning to their offices would, however, largely depend on Covid-19 cases that would be reported at the end of the week.

She said Auckland city centre's recovery would much slower if workers delayed their returning to their office locations.

"Having those large employers back and [workers] able to buy a coffee or a lunch in their local businesses will make an enormous difference."

Advertisement
Advertise with NZME.
Auckand city centre retailers are itching for workers to return to their offices. Photo / Getty Images
Auckand city centre retailers are itching for workers to return to their offices. Photo / Getty Images

Lizzi Whaley, owner of commercial interior design company Spaceworks, says she found running her business under alert level 3 more difficult the first time around.

The Karangahape Rd-based business, which does a lot of work in the regions, has been working well under lockdown despite the disruption caused by the Covid-19 pandemic and plans to continue to promote flexi- and remote-working once lockdown restrictions are eased.

A big advocate for working from home, Whaley said working from home two to three days per week allowed staff more flexibility and engagement with their families. It also showed a high level of trust between an employer and employee and in turn higher levels of mutual loyalty.

Whaley said it would likely take a while for New Zealanders, particularly Aucklanders, to feel comfortable and confident to return to working from the office and using public transport again.

She warned that employers should not force staff to return to working full-time from the office - and that they should be allowed to continue to work from home if that suited them.

An aerial view of Auckland City. Photo / Getty Images
An aerial view of Auckland City. Photo / Getty Images

Some people were experiencing the effects of "lockdown fatigue" - mental exhaustion - brought about through a combination of anxiety, juggling work and home schooling, along with general health fears of Covid-19.

"Just because we're [coming out] of lockdown, doesn't mean we're out of a pandemic."

Spaceworks would be encouraging its team to continue to work two to three days a week from home: "It allows us to have diversity, to have those quieter productive moments but still allows us to come into the office and engage with our peers, which I think is important for our culture and connectivity."

Whaley said businesses needed to be supportive of their workers and to individual needs around flexibility.

"I think, as we start to come out of lockdown again, it should be a phased approach so people can develop their confidence and [find] what works best for them."

Employers needed to let staff return to office working "on their own timetable", she said.

"The obligation of business is to be as supportive as you're expecting your staff to be to you in terms of their output," Whaley said.

"I think businesses will get more out of their staff if they appreciate they've got to let people do it in their own way."

Lizzi Whaley of Spaceworks, based on Karangahape Road. Photo / Supplied
Lizzi Whaley of Spaceworks, based on Karangahape Road. Photo / Supplied

Heading into level 2 next week, she said it was important there was good communication between an employer and staff and that they let staff make their own choices about when and if they wanted to return to work in the office.

"Getting around each other and seeing each other is an important way of coming out of fatigue but I don't necessarily think it needs to be 'hey, let's all be in the office together' - because that in itself can be overwhelming."

Spaceworks had a roster for when its staff could be in the office when New Zealand moved from level 3 to 2 the first time - it had no more than 10 people in the office at one time and ensured that most people would see each other at least once a week.

"We ran that for three to four weeks until I started to get a sense that people were feeling more confident about coming back into the office."

Come Monday, Whaley anticipates that not many people would take a big leap and return to their city offices unless it was a requirement by their employer.

"I think people will slowly phase back in and I think that's ideal."

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Small Business

Premium
Small Business

On The Up: Small Business - Wheelie good branding with The Cartery

04 May 09:00 PM
Premium
Crime

Inside the secret 3-year criminal case against Auckland's luxury doggy daycare

03 May 05:00 PM
Premium
Technology

Legaltech firm VXT raises $2.5m at $45m value with Silicon Valley backing

01 May 03:01 AM

One tiny baby’s fight to survive

sponsored
Advertisement
Advertise with NZME.

Latest from Small Business

Premium
On The Up: Small Business - Wheelie good branding with The Cartery

On The Up: Small Business - Wheelie good branding with The Cartery

04 May 09:00 PM

Charlene White talks to Tom Raynel about her event-management business, The Cartery.

Premium
Inside the secret 3-year criminal case against Auckland's luxury doggy daycare

Inside the secret 3-year criminal case against Auckland's luxury doggy daycare

03 May 05:00 PM
Premium
Legaltech firm VXT raises $2.5m at $45m value with Silicon Valley backing

Legaltech firm VXT raises $2.5m at $45m value with Silicon Valley backing

01 May 03:01 AM
Premium
Small Business: How Otto is gamifying savings to encourage financial habits

Small Business: How Otto is gamifying savings to encourage financial habits

27 Apr 07:00 PM
Connected workers are safer workers 
sponsored

Connected workers are safer workers 

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP