NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Retail

New Zealand's retail sector shows signs of life but still fragile - report

Aimee Shaw
By Aimee Shaw
Business Reporter·NZ Herald·
5 Oct, 2020 04:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Overall retail sales remain down on despite increased spending by Kiwis. Photo / Getty Images

Overall retail sales remain down on despite increased spending by Kiwis. Photo / Getty Images

New Zealand's retail sector is showing early signs of improvement as spending recovers, but economists warn the increase in domestic spending won't be enough to fill the void of international visitors over the summer months.

The latest Retail Radar report canvassing the state of the sector shows overall retail spending over the past six months from March to September is down 2.7 per cent. An improvement on the 6.4 per cent decrease recorded in the six months to August.

Monthly sales for September were up 19.6 per cent on the same time last year and just under two thirds of retailers met their sales targets, the Retail NZ report outlines.

Encouraging spending figures aside, industry experts say the sector remains "fragile" and it is too soon to assume that this is the start of a recovery.

Advertisement
Advertise with NZME.

Greg Harford, chief executive of Retail NZ, said the outlook for the sector was looking "much more positive" than it was just six weeks ago.

"While the September results were really good, in the last six months spending is down nearly 3 per cent. It's not as bad as it could be, and much better than anyone was predicting back in April, but it does point to the fact that while we may have some good months there is still a long road to recovery," Harford told the Herald.

"Seventy eight per cent of firms are now saying they are confident they will make it through the next 12 months - that's a big step up from where we were in August."

ASB Bank senior economist Mark Smith said Kiwis were spending more than they typically would and had been covering the shortfall in spending from few international visitors.

Advertisement
Advertise with NZME.

Smith said prospects were looking up for retail, but the rosy outlook was not expected to last. At the end of September, MBIE spending figures showed levels had returned to where they were last year.

"We went into a very big hole during the lockdown and we've pretty much bounced back to where we were this time last year, and that's despite spending from people with overseas cards being down 60 per cent," Smith said, adding that spending increases were being driven by purchases of durables.

Discover more

Small Business

Small Business: Work from home boom accelerates subscription clothing firm's sales

04 Oct 04:00 PM
Retail

Drink of the summer? The sparkling craze taking over NZ

05 Oct 04:32 AM
Retail

Business Hub: Fast food CEO's ambitions to treble footprint to 1000 stores

02 Oct 04:47 AM
Retail

Leaders' debate: Warehouse Group responds to 'immoral' comments

01 Oct 04:55 AM

"People have spent a lot more time at home, and have looked to nest building. Home and recreational retailing, things to do with kitting out the home, has been very strong."

With New Zealanders not being able to travel overseas, many were spending more at home domestically. Without this, the sector would be in a much worse state, Smith said.

Low interest rates had boosted domestic spending and a strong housing market was underpinning more spending, he said.

But economists are wary of a turnaround in unfavourable conditions.

The unemployment rate is expected to move above 7 per cent by the end of the year and with summer months on the horizon, traditionally peak tourism, this is when the impact on the retail sector will be felt.

"There won't be as many or any people coming in and those [overseas visitors] tend to provide a kick for retail during the summer months. With those absent there will be more of a void. Yes not as many New Zealanders will be going overseas but that still won't make up for that shortfall of fewer overseas visitors."

Advertisement
Advertise with NZME.
Mark Smith, senior economist at ASB Bank. Photo / Supplied
Mark Smith, senior economist at ASB Bank. Photo / Supplied

From November and December, Smith anticipated there would be big drop in spending figures.

"At the moment, the timing of the year has helped us, interest rate caps by the Reserve Bank has helped us, the wage subsidy from the Government has helped us, but the time of the year will change and be less favourable.

"We like to think things are looking really good, but we're pretty weary looking ahead.

"Things are going really well now, and [will] hold up probably for the next month or two, but it's really that Christmas period that we're a bit more concerned about - and that's the peak time for retail."

The end of September is typically the start of an increase in spending in the lead-up to Christmas. But Harford said it was hard to say if the worst of impact from the pandemic had past - and that it depended on if there would be further lockdowns.

About 45 per cent of retailers surveyed by Retail NZ said they had experienced improved sales in September, 19 per cent said sales were at similar levels to this time last year.

Australians still locked out

Sixty per cent of respondents with an online presence said sales were up, compared to 35 per cent for bricks and mortar-only businesses.

Harford said he expected more Christmas purchases to happen online this year, inline with the recent trend towards greater online transactions.

The partial transtasman border meant Kiwis were now able to visit some states of Australia, but Australians were still shut out of New Zealand and quarantine measures in place for returning Kiwis meant not many would likely take up the travel pass.

"It probably isn't going to have much of an impact until we can put in place some provisions in for the in-bound border," Harford said.

The retail sector would get a much needed boost in spending from open borders but at the same time closed borders meant Kiwis were now spending more, he said.

"We're certainly keen to see borders open as soon as possible in a sensible and pragmatic way."

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Retail

Premium
Retail

'The way of the future': How delivery apps are redefining supermarket shopping

21 Jun 12:00 AM
Premium
Property

Watch: Expert's 'big question' over burned supermarket's redevelopment potential

19 Jun 04:00 AM
Premium
Retail

Kathmandu owner forecasts weak earnings outlook

19 Jun 03:36 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Retail

Premium
'The way of the future': How delivery apps are redefining supermarket shopping

'The way of the future': How delivery apps are redefining supermarket shopping

21 Jun 12:00 AM

Supermarkets like FreshChoice Epsom now stay open until 9pm for online orders.

Premium
Watch: Expert's 'big question' over burned supermarket's redevelopment potential

Watch: Expert's 'big question' over burned supermarket's redevelopment potential

19 Jun 04:00 AM
Premium
Kathmandu owner forecasts weak earnings outlook

Kathmandu owner forecasts weak earnings outlook

19 Jun 03:36 AM
Premium
New World Victoria Park fire: Construction expert explains all

New World Victoria Park fire: Construction expert explains all

Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP