NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Retail

Lovely by Skin Institute owes creditors more than $500k, plus employees $176k

Aimee Shaw
By Aimee Shaw
Business Reporter·NZ Herald·
14 Sep, 2022 05:33 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Lovely By Skin Institute was placed into liquidation on September 6. Photo / Supplied

Lovely By Skin Institute was placed into liquidation on September 6. Photo / Supplied

Lovely by Skin Institute owes creditors at least $500,000, according to the liquidator's first report.

So far, Lovely by Skin, which operated six Auckland stores and employed 35 staff, has paid $91,000 in staff wages, with $176,000 in outstanding holiday pay and other employee entitlements set to be paid on September 20.

Liquidators of the failed chain of medical beauty salons are in the process of confirming the total number of preferential creditors and amount owing.

A figure outlined in the report released yesterday shows $493,000 is owed to general secured creditors - namely the Bank of New Zealand.

Liquidators John Fisk and Craig Sanson of PwC are investigating how much more the firm owes unsecured creditors and are seeking claim requests from third parties.

Advertisement
Advertise with NZME.

Lovely by Skin Institute was placed into liquidation and permanently shut all of its stores on September 6.

The liquidators' report stated the reason for the company's liquidation was the "unprecedented challenges faced by the Covid-19 pandemic".

Liquidators noted the sale process had failed to find a suitable buyer or field any substantial offers.

Advertisement
Advertise with NZME.

"As a result, it was determined that it was no longer economical to continue to trade the business," the report outlined.

Fisk told the Herald that at this stage it was looking likely that parent company Skin Institute was by far Lovely's largest creditor. It is not yet known how much it is owed or if it would receive any money owed.

Discover more

Retail

Tears as Lovely by Skin staff greeted by liquidators

08 Sep 05:25 AM
Small Business

Lovely by Skin Institute in liquidation after terrible Covid timing

07 Sep 05:25 AM
Retail

Lovely by Skin Institute in liquidation, customers worried about vouchers

06 Sep 05:45 AM
Retail

'Cheap shortcuts': First Union concerned about L'Oreal's move to shift management

07 Sep 05:40 PM

As for assets, Lovely owned appearance medicine equipment, inventory and office furniture and equipment, the liquidators outlined, which would be sold.

In the report, the liquidators said they would "investigate the actions of the director, former directors and the affairs of the company to identify if there are any insolvent transactions, avenues for recovery or breaches of law which we may refer to the authorities for further investigation".

Fisk said this was standard protocol and he did not expect to uncover any questionable dealings by management.

The report noted that the current director had only been in place for one month immediately preceding the liquidation.

Lovely by Skin Institute is the sister company of the Skin Institute, which also operates beauty clinic brand Off & On. The Skin Institute is honouring any prepaid packages, vouchers and gift cards for Lovely, redeemable at either Off & On or the Skin Institute clinics. No refunds are possible.

Lovely by Skin Institute staff were informed that they would lose their jobs on the day the company was placed into liquidation, without prior warning, and some were greeted by liquidators as they came into work for the day.

Advertisement
Advertise with NZME.

Last week a redundant Lovely by Skin Institute staffer told the Herald management gave no prior notice of the liquidation nor any indication that the company was in trouble.

Some staff members felt the news came "out of the blue".

One woman the Herald spoke to, who asked not to be named, said the demise of the business was "really sad" and a lack of communication from management made things worse.

"Nobody had any idea. As of two days ago we were told about new sales [promotions] that were happening, and the company recently employed a lot of new people.

"There were new staff in training and others who were waiting to start," said the woman, who had been working for the business for a year.

"It is really shocking to go to work one day, be booking in clients for six weeks' time, be selling product and packages and then the next day the doors are closed to you."

Last Tuesday staff were paid for the previous fortnight's work and told they would get annual leave entitlements paid out alongside two weeks' pay as notice.

Skin Institute chief executive Justin Liddell said due process was followed when asked why staff were not given prior notice about the liquidation or informed by management.

"We understand the closure of the business has come as a shock to our talented team. Our thoughts are with them as the liquidators work through this process," Liddell said.

He said Lovely by Skin Institute faced severe disruption from Covid-19.

"The Skin Institute Group provided significant financial support through the life of business but felt that at this time all reasonable options had been extinguished and the business needed to close," he added.

"We are obviously disappointed that this business has not been the success that we hoped for despite the efforts of our team and the loyalty of our customers."

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Retail

Retail

Retail spending flat in April as Kiwis keep wallets closed

13 May 11:55 PM
Premium
Retail

DB Breweries profit falls as alcohol demand drops, costs rise

12 May 04:59 AM
Business|markets

Allbirds predicts turnaround - finally - if lucky break on tariffs holds true

09 May 12:23 AM

Connected workers are safer workers 

sponsored
Advertisement
Advertise with NZME.

Latest from Retail

Retail spending flat in April as Kiwis keep wallets closed

Retail spending flat in April as Kiwis keep wallets closed

13 May 11:55 PM

Hospitality spending was slightly up by 0.2%, adding $2.1 million.

Premium
DB Breweries profit falls as alcohol demand drops, costs rise

DB Breweries profit falls as alcohol demand drops, costs rise

12 May 04:59 AM
Allbirds predicts turnaround - finally - if lucky break on tariffs holds true

Allbirds predicts turnaround - finally - if lucky break on tariffs holds true

09 May 12:23 AM
Inside NZ Post’s $250m facility transforming parcel delivery

Inside NZ Post’s $250m facility transforming parcel delivery

08 May 05:12 AM
The Hire A Hubby hero turning handyman stereotypes on their head
sponsored

The Hire A Hubby hero turning handyman stereotypes on their head

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP