Amazon founder and chief executive Jeff Bezos pointed to sales of Echo Dot devices in 2018 and said "Alexa was very busy during her holiday season." He said that the number of research scientists working on Alexa has more than doubled in the past year.
"In 2018, we improved Alexa's ability to understand requests and answer questions by more than 20 per cent through advances in machine learning," Bezos said in a statement. "We added billions of facts making Alexa more knowledgeable than ever. Developers doubled the number of Alexa skills to over 80,000. And customers spoke to Alexa tens of billions more times in 2018 compared to 2017."
(Bezos also owns The Washington Post.)
Last month, Amazon celebrated "record-breaking" holiday sales, with particularly strong sales on millions of Amazon devices. In the United States, the company shipped more than 1 billion items for free over the holidays with Prime. The retail giant also reported that more than 50 per cent of items sold online over the holidays came from small- and medium-size businesses.
In the third quarter, Amazon pulled in US$2.9 billion in quarterly profit, with sales that climbed nearly 30 per cent to US$56.6 billion. But those results still fell short of Wall Street's expectations, even despite the broadly-popular discount event, Prime Day.
- Washington Post