Markets-related income fell by A$200 million in what chief executive Gail Kelly called a "more challenging operating environment".
ANZ Banking Group fell 0.8 per cent to $27.45.
Listed jewellery chain Michael Hill rose 2.3 per cent to 89c after posting an 11.5 per cent increase in first-half sales as improved returns in New Zealand, Canada and the US made up for shrinking margins in Australia.
Outdoor equipment chain Kathmandu rose 2.2 per cent to $1.84 and Warehouse Group, the biggest retailer on the NZX 50, rose 2 per cent to $2.55.
Clothing chain Hallenstein Glasson rose 1.3 per cent to $3.81. Briscoe Group rose 0.7 per cent to $1.46.
Heartland New Zealand, the lender which took on PGG Wrightson's finance book last year, was unchanged at 48c. After the market close, the finance company reported a first-half profit of $9.8 million, meetings its guidance, and forecast a full-year profit of as much as $22 million.
Cavalier rose 4.2 per cent to $1.98, clawing back some of the 17.4 per cent shed on Wednesday, when the carpet maker said it was "extremely unlikely" to meet its full-year profit guidance of $8.5 million to $10.5 million. First-half earnings tumbled 59 per cent.
AMP declined 0.4 per cent to $5.53 on the NZX.
AMP's full-year profit fell 11 per cent to A$688 million ($888 million) due to the costs of taking over rival AXA and lower investment returns.