“It is now clear to us that there have been breaches of Beam’s licence to Trade in Public and the Operator Code of Practice.
“Of particular concern is the admitted breach of the e-scooter cap, and failure to communicate openly with the council regarding these breaches.
“We have also found Beam’s responses to be inadequate and, as a result, there has been a loss of trust and confidence.”
Hodgetts said cancelling the licence was not a decision the council took lightly but noted that elected members set a cap to ensure a balance between having enough devices to meet demand while reducing the risk to pedestrians of footpath clutter.
“This has clearly been breached and, as such, we deem termination of the licence to be the most appropriate course of action.”
The company’s licence was cancelled in Auckland for the same reason.
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