NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Banking and finance

Diana Clement: Is that really saving money or just confirming what you believe?

Diana Clement
By Diana Clement
Your Money and careers writer for the NZ Herald·NZ Herald·
12 Nov, 2023 02:19 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Confirmation bias is just one of a long list of cognitive/behavioural biases that lead smart humans to make dumb financial decisions. Photo / 123RF

Confirmation bias is just one of a long list of cognitive/behavioural biases that lead smart humans to make dumb financial decisions. Photo / 123RF

Diana Clement
Opinion by Diana Clement
Diana Clement is a freelance journalist who has written a column for the Herald since 2004. Before that, she was personal finance editor for the Sunday Business (now The Business) newspaper in London.
Learn more

OPINION

Is confirmation bias killing our finances? I think so. But not everyone agrees that this is the worst financial blind spot for New Zealanders.

In behavioural finance theory, confirmation bias is the tendency to positively favour information that fits the narrative a person wants to hear. It goes: “I’ve made this decision and want to justify it.”

Confirmation bias is just one of a long list of cognitive/behavioural biases that lead smart humans to make dumb financial decisions.

The catalyst for this column was a social media post where a local asked for advice about the best place to buy Australian dollars (yes, that’s still a thing). When a commenter crowed of getting “a really good deal” at Auckland Airport and doubled down when challenged, I just couldn’t hold my tongue.

Advertisement
Advertise with NZME.

His “really, really good deal” turned out to cost $72 more than he would have paid for the same number of Aussie dollars if he’d pulled off SH20 en route to the airport for one minute to visit a Lotus Foreign Exchange shop or similar establishment. His blustering when challenged was a classic representation of the confirmation bias that comes out whenever someone wants to justify a less-than-stellar financial decision.

Because the transaction was “fee-free”, this guy convinced himself he’d snagged himself a great deal. The poor exchange rate cost him.

So, is confirmation bias the worst financial bias known to man (and woman)? No, says just about everyone I’ve spoken to. We do much worse stuff when it comes to our money.

Advertisement
Advertise with NZME.

For Ananish Chaudhuri, a professor of experimental economics at the University of Auckland, that winning bias, at least inversely for our finances, is present bias, which is about living for the present and manifests in the inability to delay gratification. “I am choosing to settle for a smaller-sooner reward than a larger-later reward.” Someone falling for present bias may also use confirmation bias to support the decision not to delay gratification, says Chaudhuri.

Kernel’s chief operating officer Stephen Upton disagreed with me as well. For him, the killer bias for our finances is the illusion of control, which traders often succumb to.

This is a bias in which people tend to overestimate the power of control they have over circumstances. They think, for example, by choosing their lottery numbers, as opposed to using randomly generated numbers, that they’re more likely to win. Traders who succumb to the illusion of control may use superstitious or pseudo-scientific beliefs, AKA mental shortcuts, to make investment decisions. The illusion of control causes people to trade more often than they should, favour local investments over international ones and under-diversify.

After considering the evils of the illusion of control and the bias of mental accounting, Harbour Asset Management director Chris Di Leva settled on loss aversion as being the worst behaviour bias for our finances. Loss aversion in behavioural economics refers to a phenomenon where a real or potential loss is perceived by individuals as psychologically or emotionally more severe than an equivalent gain. For instance, the pain of losing $100 is often far greater than the joy gained in finding the same amount.

“Loss aversion is a bias we tend to see a lot of in action,” says Di Leva. He cites the example of outflows from KiwiSaver in the early months of 2020, thanks in part to people reading too much news. They wanted to avert losses by getting out of growth funds, but did exactly the opposite. “My old saying is: ‘By the time it is in the news, it is in the price’.”

There are some real humdingers of cognitive biases. There is a great list of biases at Thedecisionlab.com/biases.

Mental accounting makes us put money in different mental buckets according to how it was earned. It lets us spend bonuses frivolously, instead of paying bills, or hive money into low-interest savings accounts instead of paying down high-interest debt.

The Dunning-Kruger effect catches people. It’s where people’s lack of knowledge and skills cause them to overestimate their own competence.

Advertisement
Advertise with NZME.

Some of the best defences to the failings of the human brain include understanding how these biases work. Other useful tips include:

  • Seeking out a variety of views and actually listening to them;
  • Understanding the fundamental drivers of investments, especially flash new ones;
  • Having realistic timeframes for investment returns;
  • Considering downside risks;
  • Taking advice from financial professionals.

Above all, never invest more in a single investment than you can afford to lose.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Banking and finance

Shares

Former CFO of failed insurer CBL to pay $1.2m for continuous disclosure breaches

26 Jun 11:50 PM
Premium
Banking and finance

Govt accused of doing billion-dollar backroom deal with banks

26 Jun 04:00 AM
Technology

Xero to acquire US platform Melio in $4.1b deal

24 Jun 11:39 PM

Kaibosh gets a clean-energy boost in the fight against food waste

sponsored
Advertisement
Advertise with NZME.

Latest from Banking and finance

Former CFO of failed insurer CBL to pay $1.2m for continuous disclosure breaches

Former CFO of failed insurer CBL to pay $1.2m for continuous disclosure breaches

26 Jun 11:50 PM

Carden Mulholland’s actions were described as 'serious and far-reaching'.

Premium
Govt accused of doing billion-dollar backroom deal with banks

Govt accused of doing billion-dollar backroom deal with banks

26 Jun 04:00 AM
Xero to acquire US platform Melio in $4.1b deal

Xero to acquire US platform Melio in $4.1b deal

24 Jun 11:39 PM
Premium
$13b risk prompts Govt to back controversial bank law change

$13b risk prompts Govt to back controversial bank law change

24 Jun 04:00 AM
Engage and explore one of the most remote places on Earth in comfort and style
sponsored

Engage and explore one of the most remote places on Earth in comfort and style

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP