NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Airlines

The future for Airways' towers: No time to clown around

Grant Bradley
By Grant Bradley
Deputy Editor - Business·NZ Herald·
13 Sep, 2018 05:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

A new prototype digital air traffic control tower at Auckland Airport. Photo / Doug Sherring.

A new prototype digital air traffic control tower at Auckland Airport. Photo / Doug Sherring.

Grant Bradley
Opinion by Grant Bradley
Grant Bradley is the Business Herald’s Deputy Editor, Aviation and Tourism Writer.
Learn more

COMMENT: The case of Napier's late for work air traffic controller has put the future of regional towers prominently on the radar.

There are still questions over why the controller was late, but the 20-minute delay to Police Minister Stuart Nash's flight has turned the spotlight on how robust the existing control system is. Equally important, both Airways and the controllers' union are staking out their positions in the shake-up that is coming from early next decade.

New technology will allow airfields to be monitored from remote, centralised locations.

Airways says it is confident about using the technology as a national alternative to bricks and mortar towers, to provide greater aviation safety, resilience and the option to provide extended levels of service to New Zealand's regions.

Controllers, highly unionised and represented by the NZ Air Line Pilots' Association (ALPA), have their doubts. They say nothing beats eyes on the airfield.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The rollout schedule for new digital towers around the country hasn't been released, but Invercargill will be the first. Already, the state-owned Airways is seeking a supplier of digital tower technology.

The request for proposal also signals Airways' intention to implement a digital tower at Auckland International Airport - as a back-up to its existing tower by 2020, and a full replacement in the future.

As Airways puts it, digital tower technology allows air traffic controllers to direct traffic from a remote location, by watching live footage of the airfield from high-definition video cameras.

Advertisement
Advertise with NZME.

The vision is enhanced by surveillance sensors, flight data and augmented reality overlays, providing controllers with a panoramic view of the airfield in more detail than is possible with the human eye.

Airways showed journalists a demonstration version of the technology late last year at Auckland Airport. Although the prototype didn't perform perfectly, it was impressive.

Digital towers are being trialled worldwide, at airports including Changi and London City. They have also permanently replaced traditional towers in Scandinavia.

Following the incident in Napier - the second in a week - Airways apologised. And in response to questions it said digital towers would provide a greater level of resilience.

Discover more

Airlines

Leaning air traffic control tower opens at Wellington Airport

23 Aug 12:41 AM
Airlines

Cathay Pacific scoops airline prize

30 Aug 05:00 PM
Airlines

Exodus: Four billion people flying every year

06 Sep 06:15 PM
Airlines

Regions 'vulnerable' due to air traffic controller shortage

11 Sep 01:50 AM

Working from a centralised hub would make it easier to extend services if it needed to.

''Currently the hours of service are set around scheduled services and we are not able to extend those as operational needs change or if we get short notice requests from airlines or other customers," said Airways. "If we were working in a centralised way, it would be possible to provide a more flexible service.''

An Airways spokeswoman this week said it had not begun discussions with ALPA about staffing, adding that speculation on the implementation was premature. The system would need to be signed off by the Civil Aviation Authority.

''Our primary motivation around implementing this technology is to enhance safety and alleviate the concerns around disruption of services.''

There's no argument from the union there, but there is a looming flashpoint over staffing.

ALPA president Tim Robinson said the remote/virtual tower technology, when installed, would potentially enhance surveillance capability and the union saw this as being of added benefit to safety.

Advertisement
Advertise with NZME.

''However, NZALPA has reservations around multiple airports being controlled simultaneously using only one air traffic controller, as this was not globally accepted as being a sensible use of the new technology,'' he said.

The association believes automation should be used to improve safety and enhance the capability of controllers, rather than to replace them.

''There is no substitute for a person actively monitoring operations by looking out the window - especially during unusual adverse weather events or aircraft emergency situations," Robinson said.

Existing staff levels for the current network are a source of friction. Airways says staffing levels are set to accommodate an anticipated level of staff illness, leave and other expected absences, but ALPA says they're spread too thin.

Airways says it operates at 99.8 per cent service availability across the country. The Board of Airline Representatives says its members are comfortable that overall, Airways provides a very reliable service.

While Nash's Twitter outburst has highlighted issues, he's been conspicuously silent since his initial spray, when he called the controller a ''clown'' for tardiness.

Advertisement
Advertise with NZME.

His press secretary, when asked about the wider staffing issue, directed the Herald to Twitter, where later on Monday Nash acknowledged the good job Airways was doing. The thread also revealed a predictable lack of public sympathy for the Napier MP's plight - one tweet said it ''sounds like someone had run out of tiny pies and perspective in the Koru Lounge''.

Nash has gone quiet on the air traffic control issue but he's started a debate over its future that needs to be had.

Sign up to the NZ Herald Business page on Facebook for latest news, commentary, data and analysis​

Save

    Share this article

Latest from Airlines

Premium
Airlines

Pilot group to honour Erebus legacy with safety award

17 Jun 07:00 AM
Business|companies

Airbus touts plane orders, Boeing focused on Air India crash probe at air show

17 Jun 03:23 AM
Premium
Shares

Market close: NZ sharemarket falls as Israel-Iran tensions spike oil prices

13 Jun 06:35 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Airlines

Premium
Pilot group to honour Erebus legacy with safety award

Pilot group to honour Erebus legacy with safety award

17 Jun 07:00 AM

The industry faces challenges but hopes to bring newcomers and veterans together.

Airbus touts plane orders, Boeing focused on Air India crash probe at air show

Airbus touts plane orders, Boeing focused on Air India crash probe at air show

17 Jun 03:23 AM
Premium
Market close: NZ sharemarket falls as Israel-Iran tensions spike oil prices

Market close: NZ sharemarket falls as Israel-Iran tensions spike oil prices

13 Jun 06:35 AM
Premium
Indian aviation’s close connection with NZ and student pilots

Indian aviation’s close connection with NZ and student pilots

13 Jun 12:11 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP