NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Airlines

Air NZ opens 'ground breaking' Sydney lounge

Grant Bradley
By Grant Bradley
Deputy Editor - Business·NZ Herald·
22 May, 2015 03:10 AM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Air New Zealand's revamped Sydney space part of a $40m upgrade of the airline's lounges at the busiest ports that it flies.

Air New Zealand's revamped Sydney space part of a $40m upgrade of the airline's lounges at the busiest ports that it flies.

Air New Zealand has opened a new lounge it describes as ground breaking at Sydney Airport but hasn't had to impose a dress code.

The revamped space is part of a $40 million upgrade of the airline's lounges at the busiest ports that it flies to.

Unlike transtasman its Qantas rival it hasn't needed to impose minimum dress standards.

Read also:
• Sun and surf sure winner for Air NZ
• Airport makeovers set to take off

The Australian airline has banned singlets, board shorts and jandals in its lounges in response to feedback from its premium customers.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Air New Zealand's general manager customer experience Carrie Hurihanganui said the Qantas move had led to some discussion within her airline but it hadn't felt the need to issue any guidelines.

Staff monitored dress in lounges but there had been no issues or complaints from other guests.

Airlines are on a lounge building spree around the world to attract higher paying premium customers.

Advertisement
Advertise with NZME.

Air New Zealand said the Sydney lounge was the first with an ultra-modern design formulated in conjunction with United States-based architects, Gensler.

Feedback from the airline's high value customers was used to help design the lounge which opens to passengers tomorrow.

The 1500sqm lounge and features a mix of spaces, including a kids zone, and can cater for around 300 guests.

Air New Zealand chief sales and commercial officer Cam Wallace said the launch was an important milestone in a wider programme that would result in the airline open a number of new and refurbished lounges over the next two years, including at Auckland International Airport.

Discover more

Airlines

LAN flies Dreamliner to Auckland

23 Apr 05:00 PM
Airlines

LAN flying Dreamliners to NZ

28 Apr 05:00 PM
Airlines

Dreamliner glitch tackled

04 May 05:10 AM
Airlines

Air NZ tackles Dreamliner bug

04 May 05:00 PM

"We have been investing heavily in enhancing our customer experience.

"Airports are a key part of the customer journey and 18 months ago we embarked on a $40 million programme to redevelop several of our lounges at some of the busiest ports we fly to," said Wallace.

Glass wine wall.
Glass wine wall.

The Sydney lounge features a glass wine wall allows views of the runway beyond.

Air New Zealand mobile app users will be able to order coffee directly as they enter the lounge and alerts them when it's ready to be collected from the barista.

It has a cafe where fresh food is prepared by a resident chef in a "new food theatre" or passengers can help themselves to the buffet.

The cafe features a chandelier made of 228 hand blown glass spheres which the airline says was inspired by the waves of the Australian coast.

Advertisement
Advertise with NZME.

There's a bar lounge, a dedicated quiet zone and space for business.

The kids' zone has books, interactive games and plays movies and there are large digital screens throughout the lounge which screen images of New Zealand.

Hurihanganui said the Sydney lounge took about six months to rebuild.

The new Auckland lounge is due to open in August.

New terminals at Los Angeles Airport have had new lounges costing tens of millions of dollars built and across the Tasman the battle for corporate fliers between Qantas and Virgin Australia has resulted in a big rebuilding programme there.

Full service airlines use lounges to differentiate themselves from low cost carriers.

Advertisement
Advertise with NZME.
The 1500sqm lounge and features a mix of spaces, including a kids zone, and can cater for around 300 guests.
The 1500sqm lounge and features a mix of spaces, including a kids zone, and can cater for around 300 guests.
A chandelier made of 228 hand blown glass spheres.
A chandelier made of 228 hand blown glass spheres.
Food theatre.
Food theatre.
Fresh food is prepared by a resident chef in a "new food theatre" or passengers can help themselves to the buffet.
Fresh food is prepared by a resident chef in a "new food theatre" or passengers can help themselves to the buffet.
Air NZ kids' zone.
Air NZ kids' zone.
Save

    Share this article

Latest from Airlines

Opinion

Freak wind gusts made worse by climate change threaten airline passenger safety

23 Jun 06:59 AM
Premium
Stock takes

Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

19 Jun 09:00 PM
Airlines

Israel to begin bringing back citizens stranded abroad

18 Jun 01:39 AM

Kaibosh gets a clean-energy boost in the fight against food waste

sponsored
Advertisement
Advertise with NZME.

Latest from Airlines

Freak wind gusts made worse by climate change threaten airline passenger safety

Freak wind gusts made worse by climate change threaten airline passenger safety

23 Jun 06:59 AM

Global warming increases frequency and intensity of thunderstorm downbursts.

Premium
Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

Stock Takes: In play - more firms eyed for takeover as economy remains sluggish

19 Jun 09:00 PM
 Israel to begin bringing back citizens stranded abroad

Israel to begin bringing back citizens stranded abroad

18 Jun 01:39 AM
Vietjet orders 100 Airbus A321neo planes

Vietjet orders 100 Airbus A321neo planes

18 Jun 12:26 AM
Engage and explore one of the most remote places on Earth in comfort and style
sponsored

Engage and explore one of the most remote places on Earth in comfort and style

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP