"We've got a tough year ahead of us, New Zealand is a highly competitive market and business is tough," she said. "We had a choice to make about whether we increased the price we recommended to our retailers or reduced the size of the block and we've taken the choice to reduce the size of the block to make sure it stays an affordable treat.
"We love the fact that people love our chocolate and we know that people are going to be disappointed that there's less chocolate to go around, but we wanted to be proactive and make sure we got out well ahead of the change."
In early 2009, the company cut its 250g and 150g blocks by around 20 per cent, before increasing the size again slightly after market backlash.
Consumer New Zealand said by selling the smaller-sized blocks, Cadbury was effectively raising the price.
"It's one occasion where less costs more," Consumer chief executive Sue Chetwin said.
"It just seems to be a continuum ... They swapped their butter for palm oil then went back [and] then they had the size issue."