All Access. All in one subscription. From $2 per week
Subscribe now

All Access Weekly

From $2 per week
Pay just
$15.75
$2
per week ongoing
Subscribe now
BEST VALUE

All Access Annual

Pay just
$449
$49
per year ongoing
Subscribe now
Learn more
30
NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Budget 2025
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / World

What it's like to work in a Chinese factory assembling Apple iPhones

By Nick Whigham
news.com.au·
22 May, 2017 05:25 AM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Dejian Zeng spent six weeks working undercover at a factory assembling iPhones for about $2.68 an hour.
Dejian Zeng spent six weeks working undercover at a factory assembling iPhones for about $2.68 an hour.

Dejian Zeng spent six weeks working undercover at a factory assembling iPhones for about $2.68 an hour.

For your average student at the prestigious New York University, Dejian Zeng had a really unconventional Summer internship job.

The 23-year-old student went undercover in a Chinese factory which was contracted to assemble Apple iPhones.

Working six days a week on the assembly line he spent the better part of six weeks repeatedly putting screws in the back of Apple's popular smartphones, over and over again.

Most of us would recoil at the idea but he embarked on the surreptitious mission because he wanted to see "how the workers feel and what their lives were like," he told news.com.au.

"They're not happy about it but they're not very angry," he said. They mostly come from rural areas and because they feel like they are lacking in education, they don't have many options.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"They're kind of expecting it to be very tiring, very boring and that they're going to have to work long hours," he said.

During the week Zeng would spend 12 hours inside the factory (but only get paid for 10.5 hours) and screw approximately 1800 screws into 1800 iPhones. He and the rest of the workers would also work an eight hour day on Saturday. Sunday was their only rest day.

For this monotonous and laborious work he was paid 3100 yuan a month after meals and board were taken out, or by today's exchange rate, just $648.

Advertisement
Advertise with NZME.

For the 60 hours weeks he worked, on the occasion there was no forced overtime, that works out to be about $2.68 an hour.

Zeng worked putting screws in the back of iPhone 6s and iPhone 7s and said the various jobs on the assembly line seemed to be handed out at random with the less taxing jobs usually given to female workers.

The investigation was a result of a partnership between NYU and a Chinese NGO called China Labor Watch which periodically sends undercover workers into factories to investigate working conditions.

When Zeng interned with the NGO last year, he soon found himself happily being sent to factory near Shanghai owned by Taiwanese contract manufacturing giant Pegatron which was contracted to assemble the Apple devices.

The "interview"

Getting a job inside the factory was incredibly easy. Zeng said he simply "rocked up" outside the building with a crowd of other job hopefuls during an intake with their luggage in hand. The most strenuous part on the interview process was reciting the English alphabet, he said.

"There was a quick interview process that you show your hands and recite English alphabet. It's just so easy."

A vast majority of the workers lived in eight-bed dormitories at the site of the factory for 160 yuan ($33.49) a month, deducted from their salary. The facilities included a gym and a counselling and therapy office for workers.

The factory was chosen because according to China Labor Watch at the time it had increased the base wage of workers to comply with new minimum wage laws but at the same time cut stipends and the few benefits afforded to workers, leaving them worse off.

As a result Zeng expected workers to strike soon after he arrived but it never materialised.

Yelling is just so normal

During their days on the assembly line workers would chat to those around them and sometimes sing songs - but that was often punctuated by managers yelling at workers to increase their pace.

Advertisement
Advertise with NZME.

"They (managers) had a very bad attitude to workers" and would consistently yell at those not doing their job fast enough, Zeng said. "Yelling is just so normal, you can hear them every day."

"Every second counts," was the manager manifesto on the factory floor.

He recalled one incident in which a manager stopped an entire assembly line from working and gathered them together to yell at one worker who was new and wasn't keeping up the pace.

"One day all of a sudden the manager just totally exploded," Zeng said. "We were all shocked. That's just one incident I remember so clearly."

Human rights activists and labour rights activists have made a concerted push to highlight any violations and improve the conditions of factory workers in developing economies who underpin the digital revolution in the West.

Another Taiwanese manufacturer of iPhones, the more notorious Foxconn, is also characteristically media shy but the company's factories have seen their fair share of scrutiny in recent years following a string of worker suicides in 2010, 2011 and 2013.

Advertisement
Advertise with NZME.

As well as a deadly fire at a plant that manufactured iPads in 2011.

The Pegatron factory where Zeng went undercover was also profiled by the BBC in 2014 and Bloomberg in 2016, both of which reported cases of forced excessive overtime and difficult working conditions.

Apple says it always has staff on the ground monitoring their assembly factories and Zeng did recall seeing them "two or three times" in their highly visible green tracksuits. But when managers knew they were coming they would be on their best behaviour, he said, and instruct the employees to clean up and work quietly.

"And then they (the Apple employees) would just walk by. That would be it."

Apple technicians were also occasionally required to monitor that products were being assembled properly.

Don't take your products for granted

Dejian Zeng graduated this week with a Masters in Public Administration from NYU and plans to work for a human rights based organisation with a focus on China.

Advertisement
Advertise with NZME.

As for his stint undercover, and the report that ensued, he says it was all about making customers of Apple products aware of what they're buying and how it got to them.

"When you use your iPhones and Macbooks, don't take it for granted. And realise that there's thousands of people working day and night, like 24 hours, in the factory to produce the product that you are using," he said.

Investigations like these by the Chinese NGO are also aimed at the company themselves which are selling the end product in hopes they will be pressured into improving conditions for overseas factory workers.

"We want Apple to see it. A lot of the time the target is Apple," Zeng said. "We think there is some work to be done."

Save

    Share this article

Latest from World

World

Israel allows 'basic amount' of food into Gaza, then 24 hours later kills more than 20

19 May 08:48 AM
World

Erin Patterson allegedly visited death cap site before fatal lunch

19 May 07:06 AM
World

Toddler survives 15-storey fall thanks to small bush - here's how

19 May 06:11 AM

The Hire A Hubby hero turning handyman stereotypes on their head

sponsored
Advertisement
Advertise with NZME.
Recommended for you
Israel allows 'basic amount' of food into Gaza, then 24 hours later kills more than 20
World

Israel allows 'basic amount' of food into Gaza, then 24 hours later kills more than 20

19 May 08:48 AM
'Feared for her life': Man tried to strangle ex before setting her clothes on fire
Crime

'Feared for her life': Man tried to strangle ex before setting her clothes on fire

19 May 08:00 AM
'Extremely devastating': Mum's tribute, homicide investigation into daughter's death
New Zealand

'Extremely devastating': Mum's tribute, homicide investigation into daughter's death

19 May 07:52 AM
Erin Patterson allegedly visited death cap site before fatal lunch
World

Erin Patterson allegedly visited death cap site before fatal lunch

19 May 07:06 AM
'Smash her': Family evicted after property manager threatened
Property

'Smash her': Family evicted after property manager threatened

19 May 07:00 AM

Latest from World

Israel allows 'basic amount' of food into Gaza, then 24 hours later kills more than 20

Israel allows 'basic amount' of food into Gaza, then 24 hours later kills more than 20

19 May 08:48 AM

Israel pledged to allow a basic amount of food into Gaza to prevent hunger.

Erin Patterson allegedly visited death cap site before fatal lunch

Erin Patterson allegedly visited death cap site before fatal lunch

19 May 07:06 AM
Toddler survives 15-storey fall thanks to small bush - here's how

Toddler survives 15-storey fall thanks to small bush - here's how

19 May 06:11 AM
AD victorious in Portugal election amid rising far-right support

AD victorious in Portugal election amid rising far-right support

19 May 04:27 AM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
All Access. All in one subscription. From $2 per week
Subscribe now

All Access Weekly

From $2 per week
Pay just
$15.75
$2
per week ongoing
Subscribe now
BEST VALUE

All Access Annual

Pay just
$449
$49
per year ongoing
Subscribe now
Learn more
30
TOP
search by queryly Advanced Search