"We are grateful this UPS driver with more than a decade of service followed protocol when he saw a customer in distress and contacted authorities after he saw her message to contact 911," the statement read. "Our drivers are very familiar with their routes, and are trained to be aware of their surroundings and respond to requests for assistance."
The woman's harrowing ordeal began late on Monday, according to court documents, when Jordan allegedly prevented her from leaving their home or using the phone. Jordan allegedly beat her, put a gun to her head and threatened to kill her. He also allegedly dragged her back into the home by her hair when she tried to escape, KMOV.com reported.
The couple's three-year-old child allegedly was locked inside a room for several hours as the abuse went on, according to the Franklin County Sheriff's Department.
A SWAT team was called to the home and eventually took Jordan into custody. He later was charged with domestic assault, sodomy, felonious restraint, unlawful use of a weapon and endangering the welfare of a child.
He is jailed on $US100,000 ($140,000) cash bond, authorities said.