NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / World

Newlyweds sue over 'honeymoon from hell' after being left 'violently ill in a bed-bug ridden cabin' on board cruise ship

Daily Mail
15 Oct, 2016 08:03 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

A young couple watch the cruise Thomson Celebration sail past. Photo / AP

A young couple watch the cruise Thomson Celebration sail past. Photo / AP

A newlywed couple claim they had the honeymoon from hell on board a Thomson cruise ship, which left them violently ill and suffering from long-term health problems.

Philip and Janice Stephens were looking forwards to a romantic and relaxing holiday cruising around the Turkish coast in September this year.

However, instead of a fantastic start to their married life, the couple claimed they were forced to suffer through bedbugs as well as diarrhoea and vomiting. The couple are now suing Tui UK Ltd after their experience.

The couple's ship, the "luxury" Thomson Celebration, was supposed to offer fine dining, an on-board swimming pool and recently refurbished "jazzed-up cabins and contemporary furnishings".

But the Bristol-based pair say their problems began just a few days into the trip after both of them noticed they had bed bug bites.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

They claimed that their cabin was bed-bug ridden and had dirty sheets.

Janice visited the on-board doctor for treatment, which led to the couple's cabin being fumigated twice, on doctors' orders, during their week.

The newlyweds, who are now suing Tui UK Ltd over the experience, told their lawyers that food on the ship was served under-cooked and lukewarm.

Advertisement
Advertise with NZME.

Janice allegedly suffered with diarrhoea, vomiting, chest and stomach pains while on board, which left her feeling so ill that she couldn't leave the ship for the excursions.

But her woes didn't end there, as Janice has developed chronic fatigue syndrome and has had to take voluntary redundancy from work since returning from their honeymoon.

Janice, 48, said: "This was supposed to be a fantastic way for us to spend our honeymoon but it simply didn't work out that way and I have been left with long-term health problems as a result that continue to impact my everyday life.

"The ship really wasn't up to the standard we expected and the illness I suffered was absolutely horrendous.

"The fact that it continues to affect me to this day has just added insult to injury for me."

The exact cause of Janice's chronic fatigue remains under investigation and may be as a result of a post viral infection, caught on board the ship, according to the couple.

She added: "We are determined to find out what caused my illness and to ensure that any changes that can be made on the ship are highlighted in the hope of preventing something similar happening to someone else."

The couple have instructed Irwin Mitchell to represent them and have already started legal proceedings against TUI UK Ltd.

They hope to find out what caused their illness and win compensation for the holiday and the long-term implications the illness has had on their lives.

So far, TUI UK Ltd have neither admitted nor denied liability.

Advertisement
Advertise with NZME.

Jennifer Downing, who is representing Philip and Janice, said: "Clearly this was supposed to be a relaxing and romantic trip for Janice and Philip but they were left unable to enjoy the facilities they had paid for due to the illness they experienced.

"We have been instructed by a number of people who suffered similar problems on board this ship at the same time Janice and Philip were on board, as well as passengers who travelled on the Thomson Celebration during other voyages in 2014 and 2015.

"Understandably, Philip and Janice want answers about the illness Janice suffered, which continues to affect her to this day, and to understand why their honeymoon cruise was ruined."

Irwin Mitchell has also been instructed to act on behalf of a number of other passengers who were also on board the cruise ship at the same time as the couple.

TUI UK Ltd could have multiple lawsuits on their hands as the firm have also been instructed by groups of passengers, who suffered illness on the same ship, during voyages in 2014 and 2015.

A Thomson spokesperson told MailOnline Travel: "We are sorry to hear of Mr and Mrs Stephens experience.

Advertisement
Advertise with NZME.

"As this is now subject to legal proceedings, it would be inappropriate for us to comment further.

"We closely audit all resorts to which we operate to ensure that health, hygiene and comfort levels are maintained in line with industry standards."

Save

    Share this article

Latest from World

World

Woman's arm reportedly ripped off in lion attack at Queensland zoo

06 Jul 04:49 AM
World

Ozzy Osbourne's final Black Sabbath gig draws thousands in Birmingham

06 Jul 02:09 AM
World

Brics leaders to challenge US tariffs at Rio summit

06 Jul 01:49 AM

There’s more to Hawai‘i than beaches and buffets – here’s how to see it differently

sponsored
Advertisement
Advertise with NZME.

Latest from World

Woman's arm reportedly ripped off in lion attack at Queensland zoo

Woman's arm reportedly ripped off in lion attack at Queensland zoo

06 Jul 04:49 AM

A woman in her 50s has been rushed to hospital with significant injuries.

Ozzy Osbourne's final Black Sabbath gig draws thousands in Birmingham

Ozzy Osbourne's final Black Sabbath gig draws thousands in Birmingham

06 Jul 02:09 AM
Brics leaders to challenge US tariffs at Rio summit

Brics leaders to challenge US tariffs at Rio summit

06 Jul 01:49 AM
'Arson attack is cowardly': PMs condemn Melbourne synagogue blaze

'Arson attack is cowardly': PMs condemn Melbourne synagogue blaze

06 Jul 01:35 AM
From early mornings to easy living
sponsored

From early mornings to easy living

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP