NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / World

Dreamworld sought to withhold information from Australian Workers' Union relating to safety and incidents

By Victoria Craw
news.com.au·
26 Oct, 2016 06:22 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Tristram Clayton talks to Jessica Elder, Police Reporter Gold Coast Bulletin, about the Dream World tragedy.

Dreamworld's owner Ardent Leisure sought to block the release of 143 pages of critical information relating to ride safety and inspections earlier this year, including a report the Thunder River Rapids ride was "not fit for service".

In July, the Queensland Information Commissioner ordered Dreamworld to release critical documents that detailed years of incident reports, notes from inspections and complaints to the Australian Workers' Union (AWU).

It came after the AWU - which represents workers at the park - requested internal information about safety in order to carry out regulatory activities but was refused.

"Dreamworld broadly objected to disclosure of any documents in relation to the application," the information commissioner's July judgment reads.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The union was eventually forced to narrow its request to specifically include information on rides and plant machinery.

The documents eventually released include details of more than 12 complaints, injury reports and maintenance concerns from 2010 to 2016, The Australian reports.

READ MORE
• Dreamworld tragedy: Son the last person to see Kiwi mum alive
• Dreamworld ride had 'flaw' says ex-employee of Gold Coast theme park
• Dreamworld ride malfunctioned a week before tragedy, Kiwi woman says

One note from an October 2012 inspection found that air compressor units on rides - including the Thunder River Rapids - were deemed "not fit for service" while some needed repairs and replacement parts.

Advertisement
Advertise with NZME.

Inspector Shaun Langdon said he told Dreamworld "they were taking a risk and if I was a paying customer I wouldn't go on any rides, the condition they were in."

LISTEN: Canterbury University Marketing expert Ekant Veer speaks to Rachel Smalley about Dreamworld reopening

It's unclear what caused the deadly accident on Tuesday. A forensic team is investigating and Dreamworld said all security certifications were up to date. The ride in question was serviced on 29 September and found to be structurally and mechanically sound.

However documents released to the AWU reportedly include complaints about rides being covered in rust, cracks and chips with tape used in some areas. One claims a passenger "ripped open" his knee on a rollercoaster while another claimed to have got his foot and neck stuck between a partition.

Discover more

Business

Dreamworld company loses $200m value

26 Oct 02:59 AM
World

'It was a miracle that kids survived'

25 Oct 11:28 PM
World

Brutal accident at Dreamworld in April

25 Oct 10:43 PM
World

Fatal ride 'malfunctioned a week ago'

26 Oct 01:36 AM

The victims

Cindy Low. Photo / Facebook
Cindy Low. Photo / Facebook
Kate Goodchild.
Kate Goodchild.
Luke Dorset.
Luke Dorset.
Roozi Araghi.
Roozi Araghi.

In July, the Information Commissioner took a shot at the company for refusing to supply information saying it was not in its "commercial interests" to prove obstructionist.

"I consider that theme park operators such as Dreamworld are obligated to co-operate with WHSQ inspectors in order to comply with requirements of the WHS Act and to maintain necessary permits and approvals for their continued operation of amusement rides," the document said.

"Given that Dreamworld operates a theme park with various amusement rides as its main attractions, it is unlikely to be in Dreamworld's commercial interests to be uncooperative or obstructionist in its dealings with the regulator."

Dreamworld argued it did not want the AWU using the information as political leverage in negotiations.

The Australian Workers' Union said it raised safety concerns about the park around 18 months ago and claimed a "substantial" number of staff were worried about operation and maintenance of rides.

Advertisement
Advertise with NZME.

The AWU Queensland Secretary Ben Swan told SBS: "They have not been cooperative as far as we are concerned with respect to the issues the union has been raising on behalf of its membership."

Read more:
• 'Dreamworld may never open again'
• Dreamworld witnesses tell of horror
• Kiwi one of four dead in accident at Dreamworld

On Wednesday Dreamworld said it was "fully compliant" in terms of safety certifications at the time of the tragic accident that killed four.

"Park safety is our top priority," a spokeswoman said. "Dreamworld would like to assure the public and our guests that at the time of the incident the park was fully compliant with all required safety certifications."

"As per regulations, this safety audit was conducted by a specialist external engineering firm. Details of this external audit will be provided to the Coroner and workplace safety investigators."

Forensic teams are working establishing the cause of the accident. The park will reopen for a memorial service on Friday.

Advertisement
Advertise with NZME.

What happened

Save

    Share this article

Latest from World

World

Secrets of Okunoshima: Poison gas island's hidden WWII history

21 Jun 02:20 AM
World

Australian sailor with genital herpes removes condom during sex

21 Jun 02:05 AM
World

Hundreds of US citizens fleeing Iran amid Israel conflict

21 Jun 01:45 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from World

Secrets of Okunoshima: Poison gas island's hidden WWII history

Secrets of Okunoshima: Poison gas island's hidden WWII history

21 Jun 02:20 AM

The factory had produced 6616 tons of toxic gases by the war's end.

Australian sailor with genital herpes removes condom during sex

Australian sailor with genital herpes removes condom during sex

21 Jun 02:05 AM
Hundreds of US citizens fleeing Iran amid Israel conflict

Hundreds of US citizens fleeing Iran amid Israel conflict

21 Jun 01:45 AM
'We will not accept': Niger Delta chief's $20b demand from Shell

'We will not accept': Niger Delta chief's $20b demand from Shell

21 Jun 01:28 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP