Getting there: We flew from Honolulu to Kahului Airport and from there we were a 45-minute drive from the hotel. Apparently Hawaiian Airlines are about to start flying to an airport nearby the hotel so that will kill some transit time. Part of the resort fee includes a free one-way airport shuttle (just not to the one airport that everyone seems to fly into currently), so that will be a good thing.
Check-in experience: Super friendly, efficient and we got a shell necklace each and a very friendly "aloha".
Room: We were lucky enough to get upgraded to a Beach View room so we could see whales off the beach and an amazing sunset. Truly romantic.
Price: Our original room was $568 per night but the one we got upgraded to would have been $1000 a night.
What's so good about this place: Perfect location, right on the beach - and an amazing swimming beach at that. Lovely pools and a good range of bars, restaurants and shops nearby.
And the bad: You pay a resort fee - as you do with most US hotels and resorts - however this one doesn't seem to get you anything as you still have to pay for beach loungers and umbrellas. Infuriating!
What's in the neighbourhood: The Sheraton (so you can use their facilities too, with them also being a Starwood property), bars, restaurants, gelato shops, and the Whalers Village group of shops. Plus it's only a 10-minute Uber to Lahaina, where you can do whale watching tours or the sunset dinner cruise.
Toiletries: White-tea aloe-scented, quite nice.
Food & Drink: Relish burgers by the pool area are pretty good for an easy dinner.
The bed: Unbelievably comfortable. King-sized and we both had the best sleeps.
A room with a view: a truly stunning view of Kaanapali Beach. Any time you can see whales in the ocean and a beautiful Hawaiian sunset all from your hotel room balcony it makes for a pretty special and romantic holiday experience.
Bathroom: Big with a hidden toilet area. Shower is over a bath though, which annoyed me a bit.
Free Wi-Fi: Yes. Was great as I could upload a photo of our view to Facebook as soon as we checked in.
Noise: Just the sound of the waves against the beach. The best sound to fall asleep to in my opinion.
Room service: Big menu, and made use of it one night. Great make-your-own burgers.
Value for money: Yes and no. Yes - especially since we got that upgrade. Great resort and awesome to have use of the Sheraton pools and restaurants. But no in that the resort fee is a bit of a sham given you have to pay for beach umbrellas and loungers.
Exercise facilities: Big gym with lots of equipment, and if you forget your gym gear you can hire New Balance gear for $5 to get your sweaty/workout fix.
Contact: Your travel agent or westinmaui.com.
Perfect for: Couples, families.