What's in the neighbourhood? Everything you'd want to see in Luang Prabang is within walking or biking distance — if there is anything you want to see further afield the staff can help you arrange it.
We spent a lot of time at the city's famous night markets and its fantastic restaurants and visited temples, a local market, did a boat cruise at sunset on the Mekong, walked up the sacred landmark of Mt Phousi and also took a day trip to Mandalao, an elephant conservation centre about 30 minutes out of town. This organisation, which cares for 10 rescue elephants, promotes the ethical treatment of elephants in Laos: no riding, hammers or hooks.
Toiletries: Yes, including dental kits.
Food and drink: A complimentary a la carte breakfast is included and it is fantastic — there are several food options from banana pancakes and cereal to fried rice — and you get a plate of fresh fruit, freshly squeezed juices and tea and coffee too. Breakfast is served across the road at a little dining area overlooking the main highway that is the busy Mekong River.
A room with a view? Our balcony looked at the building next door but some of the rooms have balconies facing the river.
Bathroom: The best shower out of five different hotels on this trip, with great pressure and a rain shower option. The rest of the fittings were modern and new.
Room service: Not really, though Chang brought us some watermelon juices a few times off her own bat on the warmer days when we'd been out and about. Very thoughtful.
Free Wi-Fi: Yes.
Exercise facilities: There are plenty of free bikes you can borrow with baskets and locks — the layout is simple, the roads are flat and the people you share the road with are courteous and respectful.
Online: We used Booking.com but there is a slightly out-of-date website at mekongcharm.com.
Perfect for: A relaxing and friendly base to explore this special part of Laos. We'd return in a heartbeat.