This is what the pool was supposed to look like. Photo / Supplied
This is what the pool was supposed to look like. Photo / Supplied
When a woman made a booking for a hotel in Vietnam, she was excited to spend her time relaxing in the giant pool overlooking the city.
Jenny Kershaw had been so impressed by the promotional picture on booking.com she made a reservation, only when she arrived the pool looked verydifferent to what had been shown, news.com.au reports.
"Our hotel pool in Vietnam ... booking.com VS reality. We've been done there," she wrote on Twitter, sharing a picture of the promo shot and her own photo side-by-side.
As you might expect, the tweet started to gain traction with people amused by comparison.
I really hope they gave their photographer the best tip of their life because chances are that picture is what gets them most of their business and I can only imagine how much work they had to put in to make it look so eye-catching
Booking.com reached out to rectify the situation, but Ms Kershaw said she wasn't too upset and found it funny more than anything.
Hi Jenny, our support team can definitely look into this and help you with a complaint. We recommend sending the photos to customer.service@booking.com, including your confirmation number. Our team will get back to you as soon as is possible.
