NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / Travel

Jetstar in spat with Byron Bay model over shellfish delay

news.com.au
26 Oct, 2020 03:19 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Byron Bay influencer was busy eating oysters when the flight was announced. Photo / Instagram, Supplied

Byron Bay influencer was busy eating oysters when the flight was announced. Photo / Instagram, Supplied

Budget airline Jetstar has taken a subtle swipe at Byron Bay model and influencer Ruby Tuesday Matthews after her decision to indulge in a seafood lunch caused a flight to Sydney to be delayed.

Ms Matthews, who was slammed by her fellow passengers for holding up a Jetstar flight so she could eat oysters at a restaurant, hit out at people who abused her and her children over the debacle.

Ms Matthews, along with her fellow passengers, were told last Thursday night that the flight from Byron Bay to Sydney would be delayed due to a mechanical issue.

Passengers were told that an engineer was travelling from the Gold Coast to repair a minor issue with the plane, during which there'd be a delay of around two hours. The airline asked passengers to remain within Ballina Byron Gateway Airport for departure updates, rather than leave the terminal and miss any announcements.

'F**k this, I'm going to get food out of the airport.' Photo / Instagram, Supplied
'F**k this, I'm going to get food out of the airport.' Photo / Instagram, Supplied
Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Ms Matthews, however, took off to a nearby dining establishment for beachside oysters – and was heckled when she reboarded the flight later than her fellow passengers.

Ms Matthews says she was not the only passenger who left the airport, insisting she was not the last person to board the flight and there were others who boarded later than her.

But the airline has taken the opportunity to poke some fun at the unfolding 'oystergate' debacle, after the ordeal went viral on social media.

Taking to Instagram, Jetstar posted a photo of travel blogger Sarah Davidson holding an oyster with a caption about flying to Tasmania – the state which opened its borders to most of Australia this week.

Advertisement
Advertise with NZME.

The airline also said in a statement that they apologised to customers for the delay experienced last week, thanking everyone for their patience.

"We kept customers informed during this time, asking them not to leave the airport should the flight be able to get away ahead of the revised time," the statement read.

S**tStar: Ruby Tuesday Matthews was not complimentary about the Aussie airline. Photo / Instagram, Supplied
S**tStar: Ruby Tuesday Matthews was not complimentary about the Aussie airline. Photo / Instagram, Supplied

In video obtained by Daily Mail, Ms Matthews said she didn't hear the announcement advising passengers to stay within the airport, claiming she thought they had two hours before the flight was set to depart.

"I had a pretty traumatic flight experience, thanks Jetstar, you never cease to amaze me," she said in an Instagram video after arriving into Sydney.

Discover more

Travel

Watch: TNZ music video shakes up the summer roadie with new single

27 Oct 06:30 AM
Travel

The freshest Kiwi summer flavours ... and where to find them

30 Oct 05:00 PM

"I'm sorry but it really was not my fault … we were told it was going to be taking off at 7.45pm, I had not eaten since my smoothie that morning because I had been in back-to-back meetings.

"I was like, 'F**k this, I'm going to get food out of the airport. It's two hours until our flight takes off, I'm going to go.

Oystergate: Jetstar's post about borders opening in Tasmania. Photo / Instagram, supplied
Oystergate: Jetstar's post about borders opening in Tasmania. Photo / Instagram, supplied

"I walked out, I did not hear the second announcement that apparently said, 'Do not leave the airport.'

"I didn't hear that, I swear to god, I wouldn't have left the airport, I'm not a d***head. I do have respect for everyone else."

Following her weekend in Sydney, Ms Matthews posted again on Monday morning taking aim at the airline by calling them "s**tstar".

"Smiling because we aren't flying S***star," the mother-of-two said in an Instagram post outside Sydney Airport, while holding a number of designer bags.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from Travel

Travel

5 incredible cheese experiences you can have in Switzerland

Travel

8 Mistakes I made at the Edinburgh Fringe Festival

Premium
Travel

Kiwi self-made millionaire Simran Kaur on dreams and 'failing upwards'


Sponsored

Your Fiordland experience, levelled up

Advertisement
Advertise with NZME.

Latest from Travel

5 incredible cheese experiences you can have in Switzerland
Travel

5 incredible cheese experiences you can have in Switzerland

Prepare for cheese dreams galore.

17 Jul 10:45 PM
8 Mistakes I made at the Edinburgh Fringe Festival
Travel

8 Mistakes I made at the Edinburgh Fringe Festival

17 Jul 07:00 PM
Premium
Premium
Kiwi self-made millionaire Simran Kaur on dreams and 'failing upwards'
Travel

Kiwi self-made millionaire Simran Kaur on dreams and 'failing upwards'

17 Jul 02:00 AM


Your Fiordland experience, levelled up
Sponsored

Your Fiordland experience, levelled up

25 May 12:00 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP