NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Travel

How to cut the hotel room service line, and other travel tips

By Mark Ellwood
Bloomberg·
17 Jun, 2018 11:54 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

In building his global restaurant empire, British chef Jason Atherton knows how to avoid tourist traps and make the most out of any hotel stay. Photo / Social Company

In building his global restaurant empire, British chef Jason Atherton knows how to avoid tourist traps and make the most out of any hotel stay. Photo / Social Company

Jason Atherton is one of Britain's buzziest, most dapper chefs. After learning his trade under rant-master Gordon Ramsay, he founded Social Company, which oversees a global restaurant empire that includes his flagship, Michelin-starred Pollen Street Social in London, and the Clocktower restaurant, inside New York's Edition hotel. He will soon debut a third restaurant inside the new Edition hotel in Shanghai.

No wonder, then, that Atherton logs around 500,000 miles in the air annually. His favorite airline is Emirates: "It's the one I fly the most, because I take connecting flights, via the Middle East, to Shanghai and Hong Kong."

Atherton lives in London with his wife, Irha, and their two daughters.

When it comes to in-flight food, Jude Law knows best

It was [actor] Jude Law who told me to always take Tabasco on a plane. Airplane food is always bland, so it's great to give it kick. But I just try my hardest not to eat on planes [at all]. I can normally do it up to about 12 hours. If I go to Australia, I have to eat, obviously, because it's 24 hours on a plane for me. I just eat the protein, drowned in Tabasco, which tastes OK-well, it tastes of Tabasco, to be honest. Or I will take stuff with me: My favorite is a cold protein salad made from cooked salmon, brushed with a little bit of teriyaki sauce and fresh chili over the top, and some blanched vegetables. I make it at home and put it in my backpack-and eating it six or seven hours later, it's great.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

How to make sure your room service isn't only fresh, it's delivered first

Every general manager wants to change the world when it comes to room service. And I've said, "Look, if you actually think about it, room service is about getting it to the room as fast as possible." But if the room service guy has 20 orders to run up and down a massive building, he'll tell me it's going to take 40 minutes. Forty minutes too long, right? So if I order room service, I always, always say "I don't want my food in a hot box. Leave it on the table with a cloche on top." Because any food in a hot box, pasta or steak, will stew and go soggy, of course-but they will bring your food first, because it can't be left to sit around [and get cold].

Skip the tourist traps in Florence with these two restaurants

In the summer I always go to Italy and the south of France for my holidays. Inside Florence, there are two places you must eat. There's a tiny little restaurant, right next door to Hermès, called Cantinetta Antinori. It used to be the Antinori family's house, back when the Antonori family were fighting the Medici to be the best bankers in Italy. You're talking thousands of years [ago] but now they have a little restaurant there. The first time I had the tomato pasta there, everything stopped in the room. It was like a movie. No matter how many times I tried to make it myself, I cannot get it as good. I've given up.

View this post on Instagram

panini lover ❤️ uma dica boa para almoço rápido em florença é o ‘Ino, que é especializado em panini (sanduíche típico da Itália). tem diversos sabores, desde os mais simples até os mais elaborados - e opções vegetarianas também! pedi um com queijo pecorino, prosciutto e trufas, e estava maravilhoso! custam de 5 a 10 euros. #luliemfirenze #luliwanderlust #lulinaitalia

A post shared by Luisa Accorsi (@luisa) on Jan 20, 2018 at 11:34am PST

And then, just off the beaten track, there's a little sandwich shop called Ino. If you don't get there at 11am, you don't get fed. The queue goes around the block. There are 30 different sandwiches on the menu, but I always have the nduja and gorgonzola on focaccia. I'm scared [that] if I order anything else, I won't like it as much, so I eat the same sandwich every time I go. I've even said to the owner: "I want to bring you to London. I will set up a restaurant with you in London, we can go 50-50 on it. I'll put the money up, and I want to sell your sandwiches in London." And he's, like: "No, no, no, no. It's OK, it's OK. I am just happy you come as a customer."

Follow the one-year rule when picking a new restaurant anywhere

I've opened 17 restaurants in my life. And I can tell you right now, I've never got a restaurant right from Day One. Impossible. But after about a year, a restaurant matures and really starts to find its feet. The staff gets to know their regular customers, the chef knows the suppliers really well-when they're not scared stiff waiting for the critics to walk through the door. You want all of that hullabaloo to die down, so you get a real experience of what that restaurant could really do. So make sure a restaurant you book is at least one year old. Speak to most top chefs, and they'll say exactly the same thing.

Advertisement
Advertise with NZME.

London's Mayfair is the menswear mecca of the world

David Gandy is a mate of mine, and he became the brand ambassador for Thom Sweeney many years ago when they were just starting out. I remember seeing David at various events, and I said to David, "God, I love that suit, where's that suit from?" And he's, like, "Oh, it's bespoke Thom Sweeney." The brand's just launched a ready-to-wear shop about a year ago in Mayfair, in Bruton Place, and it's slowly but surely becoming the go-to place for the trendy guys.

View this post on Instagram

Ready for the weekend (1953 Jaguar courtesy of @jd_classics ) 📸 @jkf_man

A post shared by Thom Sweeney (@thom__sweeney) on Apr 20, 2018 at 7:42am PDT

Then there's Anderson & Sheppard's haberdashery shop on Burlington Street, which is incredible. They have some of the most beautiful socks, beautiful underwear, beautiful robes. And then there's Drake's. It's my go-to shop in London for unusual stuff: They do incredible boots for winter, super-cool hats, and I have a seersucker jacket for summer I have to pick up. It's just bloody class.

Get a hotel room upgrade with two words

Ask for a corner room of any hotel, and they're generally bigger. Think about how they utilise the space in a building: the corner suites are usually bigger than the middle suites, and more interesting, too: You get better views. [Ed note: they also may be more expensive.]

Tokyo is fine, but Hokkiado is more offbeat

Visiting Hokkaido for skiing in the winter is stunning. Half way up the mountain, there are snow monkeys bathing in the hot springs while you ski past them. And it's where Japanese ramen originated-and you can tell why. Nothing beats enjoying a steaming bowl of miso ramen whilst looking out over the snow, especially with some hot sake.

Discover more

Travel

Five of the best snow destinations

17 Jun 01:00 AM
Travel

48 hours in Hong Kong

17 Jun 04:00 AM
Travel

Fiji: Heartbreak getaway

17 Jun 05:00 AM
Travel

How seeing rhinos may help save them

17 Jun 09:26 PM
Japanese Macaques in Hokkaido. Photo / Getty Images
Japanese Macaques in Hokkaido. Photo / Getty Images

Anywhere in Japan, there's a rule for picking a good restaurant: The tinier the better, with room for eight or 12 people [maximum]. And because they're so small, you must, must, must book in advance or you won't get in. It's not like in Europe or the States, where they'll find you a space. If there's no space, you're not eating. Try Sobadokoro Raikuchi or Ryunabe, which looks like a dump. You'll get there and go, "My God, this Jason Atherton is off his head." But eat the hot pot there, and it will blow your mind.

Save

    Share this article

Latest from Travel

Travel

New Zealand's most trusted firms revealed

17 Jun 09:26 PM
Travel

How to visit six European countries in 13 stress-free days

17 Jun 08:00 AM
Herald NOW

Matariki weekend: The top 10 most searched destinations

One pass, ten snowy adventures

sponsored
Advertisement
Advertise with NZME.

Latest from Travel

New Zealand's most trusted firms revealed

New Zealand's most trusted firms revealed

17 Jun 09:26 PM

The 2025 Kantar Corporate Reputation Index has been announced.

How to visit six European countries in 13 stress-free days

How to visit six European countries in 13 stress-free days

17 Jun 08:00 AM
Matariki weekend: The top 10 most searched destinations

Matariki weekend: The top 10 most searched destinations

What the inaugural Jetstar flight from Hamilton to Sydney was really like

What the inaugural Jetstar flight from Hamilton to Sydney was really like

16 Jun 08:16 PM
Your Fiordland experience, levelled up
sponsored

Your Fiordland experience, levelled up

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP