NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Travel

Go compare: Travel comparison sites ranked, best to worst

NZ Herald
3 Dec, 2019 11:37 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Which website can really provide you with the cheapest ticket? Photo / Amir Hanna
Which website can really provide you with the cheapest ticket? Photo / Amir Hanna

Which website can really provide you with the cheapest ticket? Photo / Amir Hanna

In a survey of the most popular travel comparison websites, Which? has found that GoCompare's poor functionality and high prices has let it down. As the worst rated of the websites, you might as well 'go compare' elsewhere online.

Asking more than 2200 holidaymakers to rate their experiences when using the sites to book travel, the nine websites were rated on a range of criteria including 'user-friendliness', 'price' and 'market coverage'.

GoCompare, which knits together offers on flights and hotels from third parties, landed at the very bottom of users' recommendations.

It was awarded a user satisfaction of only 45 per cent. The Edinburgh-based and Chinese owned flight-search website Skyscanner landed at the top of the rankings, with almost 70 satisfaction.

Cheapflights also performed badly. With only one star out of five for functionality, the travel website proved too difficult to navigate.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Travel Supermarket fared slightly better. With two out of five for all categories, the website for holiday deals was very much middle of the road.

However, Skyscanner and TripAdvisor landed in the top end of the travel rankings. Consistency in all areas helped the sites win approval from the most holiday bookers, with three stars across the board.

At the end of the survey, Skyscanner clinched the top result in users' perceived "value for money" for which the site was awarded four out of five stars.

Advertisement
Advertise with NZME.
Skyscanner was able to provide a quote to Krakow that was $120 cheaper than its nearest competitor. Photo / Ostap Senyuk
Skyscanner was able to provide a quote to Krakow that was $120 cheaper than its nearest competitor. Photo / Ostap Senyuk

In a separate study by Which?, the travel search engine was able to find the cheapest flight 60 per cent of the time. A good performance when compared against Google Flights, which returned the most expensive fares almost 30 per cent of the time.

On the test case of arranging a trip to Krakow from London, Skyscanner was able to provide a quote that was $120 (£60) cheaper than its nearest competitor.

"Holidaymakers are known to spend hours and sometimes days looking for the best hotel rates and the best airfares," said Which? Travel editor Rory Boland. "So, for many of us travel comparison sites are the first port of call.

"There are really only one or two sites you should consider using though if you want to save yourself both money and time."

Discover more

Travel

Bargain holiday sites every traveller should know about

09 Sep 07:55 PM
Travel

All Black Friday travel deals to excite savvy Kiwi travellers

21 Nov 08:57 PM

When given its disappointing results, GoCompare's CEO and founder Lee Griffin said he had placed the site "under review."

Speaking to the Daily Mail Griffin said, "following the recent Which? survey of travel comparison services, we have taken the decision to bring the review forward and have terminated the relationship with the [implicated] third-party supplier."

GoCompare already works in partnership with Skyscanner to compare flight price data.

Market coverage Functionality Search relevance Prices found User score
Skyscanner ★★★★ ★★★★ ★★★★ ★★★★ 69%
TripAdvisor ★★★ ★★★ ★★★ ★★★ 62%
Trivago ★★★ ★★★ ★★★ ★★★ 59%
Google Flights ★★ ★★★ ★★★ ★★★ 57%
Kayak ★★ ★★ ★★ ★★ 53%
Momondo ★★ ★★ ★★ ★★★ 52%
Travel Supermarket ★★ ★★ ★★ ★★ 49%
CheapFlights ★★ ★ ★★ ★★ 47%
GoCompare ★★ ★★ ★★ ★★ 45%
Save

    Share this article

Latest from Travel

Travel

The best cosy cabins in New Zealand for a winter getaway

12 Jun 07:00 PM
Travel

Why Aoraki Mt Cook is doubling as Everest in Tenzing biopic

12 Jun 07:31 AM
Travel

Five stunning coastal golf courses to play around the British Isles

12 Jun 07:00 AM

One pass, ten snowy adventures

sponsored
Advertisement
Advertise with NZME.
Recommended for you
Luxon to see President Xi and President Trump in one week
Politics

Luxon to see President Xi and President Trump in one week

12 Jun 09:28 PM
Miracle of seat 11A: The sole survivor in Air India tragedy
World

Miracle of seat 11A: The sole survivor in Air India tragedy

12 Jun 09:26 PM
Opinion: ICE raids and Dr Phil - navigating America's surreal timeline
World

Opinion: ICE raids and Dr Phil - navigating America's surreal timeline

12 Jun 09:23 PM
One dead in Waihi house fire
Bay of Plenty Times

One dead in Waihi house fire

12 Jun 09:00 PM
'Cleave my head open': Tenant allegedly breaks neighbour's ribs, charges another with machete
New Zealand

'Cleave my head open': Tenant allegedly breaks neighbour's ribs, charges another with machete

12 Jun 09:00 PM

Latest from Travel

The best cosy cabins in New Zealand for a winter getaway

The best cosy cabins in New Zealand for a winter getaway

12 Jun 07:00 PM

There’s no better time to go off-grid than in the midst of a New Zealand winter.

Why Aoraki Mt Cook is doubling as Everest in Tenzing biopic

Why Aoraki Mt Cook is doubling as Everest in Tenzing biopic

12 Jun 07:31 AM
Five stunning coastal golf courses to play around the British Isles

Five stunning coastal golf courses to play around the British Isles

12 Jun 07:00 AM
Come and find your 100% Pure New Zealand

Come and find your 100% Pure New Zealand

Your Fiordland experience, levelled up
sponsored

Your Fiordland experience, levelled up

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP
search by queryly Advanced Search