“The staff of the hotel allegedly forged, deleted, added and falsified a large number of entries in the account of the said guest in the Opera software system of the hotel,” alleges the hotel’s police complaint.
“The accounts were falsified to conceal the actual outstanding dues from the senior management to avoid detection of their willful illegal acts.”
This was done by swapping bills with other guests or passing expenses onto other rooms.
The guest left last year without paying. The police complaint was filed on May 24, but there have been no arrests.
“As per hotel rules, if a guest owes more than 50,000 rupees to the hotel, the staff has to inform the seniors and push the guest for payment. However, this was not done,” a member of the police told local media.
The Roseate House hotel describes itself as “one of the best five star hotels in Delhi Aerocity.”
Five-star hotel scams
This is not the first overstaying scam to be seen by Delhi’s luxury hotels.
In January Delhi police were looking for a man who fled a hotel with an unpaid 2.3m rupee ($45,339) bill and silverware.
The guest who gave his name as Mohammed Sharif and claimed to be a UAE national stayed at The Leela Palace hotel for over four months before disappearing.
Police were summoned after the guests’ cheque bounced and, after investigation, said that the guest was using fake documents.
