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Home / Travel

Catherine Masters: The tipping point

By Catherine Masters
Property Journalist·NZ Herald·
27 Jul, 2015 09:15 PM3 mins to read

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Do a bit of research on the tipping customs of the country you are going to, or the type of trip you are going on. Photo / Thinkstock

Do a bit of research on the tipping customs of the country you are going to, or the type of trip you are going on. Photo / Thinkstock

Opinion by Catherine MastersLearn more

Do you tip when travelling abroad? And if so, who do you pay, how much and how often? Catherine Masters tries to get to the bottom of it.

Tipping can be a bewildering world for Kiwis where the culture is not entrenched the way it is in some other countries. Tipping was heavily discussed on a recent river cruise in France, and even the experts - the Americans - seemed to have different ideas.

At dinner one night, I noticed my new mate Billy, a hairdresser from New Jersey, slipping the table staff US$5 notes, but his travel companions didn't, nor did the lovely English lady at our table, a retired flight attendant. She was going to leave her tipping to the end, as were some of the other Americans. Cruises often advise you to do this, then you are pretty much expected to part with a recommended percentage. Sometimes this is included in your fare, to take away the whole tipping dilemma. Except, it doesn't totally.

That end-of-cruise money goes into a tipping pool and is divided between the staff - and fair enough, but what do you do if you get exceptional service from a few people? Billy's discreet with his tipping and he comes prepared - he bought US$200 of $5 notes. He folds the note in the palm of his hand and slips it to the staff's hand; there's no fanfare but an exchange of eye contact acknowledges the relationship.

Billy gives his favourites US$5 every day, and reckons that if you do the service is even better; nothing is too much trouble. Still, this can add up. There's the wait staff, and you might sit at different tables so work up relationships with a range of different wait staff, and then there's the bar staff and the reception staff and the cruise directors and the maintenance guys and the person you hardly ever see who cleans your room, who picks up and folds your clothes and shines your shower. Then there are the tour guides and the bus drivers - do you tip them too? The answer is yes, but there are those who say you only tip the tour guide, in the expectation they will share it with the bus driver.

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Some of the others said they pay the pool tip at the end but on the last day still give a bit extra to staff who have been particularly wonderful.

The Americans reckoned they are more used to tipping because in the US wait staff don't get paid enough to live on so depend on tips, usually 15 to 20 per cent of the price of the meal. But in some countries, tipping is almost offensive. The English lady told how in Japan she tipped a taxi driver and he threw the money on the ground in disgust. And an American lady told how she tipped a taxi driver in Korea - only he ran after her to give the money back.

So hit Google and do a bit of research on the custom of the country you are going to, or the type of trip you are going on, and budget for the tips.

After being prepared, for me the best advice about when, where and how much to tip probably belonged to Billy - he tapped his heart and said, at the end of the day you go with what's in here.

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