Booking.com data breach: Customers warned after personal information compromised

The site claimed it took immediate action to contain the issue. Photo / Getty Images

Travel giant Booking.com has issued a warning to customers after it suffered a major data breach – with the personal information of customers using the platform likely accessed by “unauthorised third parties”.

In an email to customers, the online travel booking website with more than 28 million listings worldwide said suspicious activity on a number of reservations had been noticed.

The site claimed it took immediate action to contain the issue.

An investigation by the Dutch-based company revealed names, email addresses, phone numbers and other details shared with accommodation providers may have been accessed in a data breach.

The company sent an email to customers overnight with new reservation and PIN numbers advising people to be aware of malicious actors pretending to be from their accommodation provider or Booking.com.

“The security of your personal information is our utmost priority,” the letter said.

“We will continue to enhance and extend the robust security measures we have in place to secure your reservations with us.”

Customers were advised to take extra precautions to keep their devices safe from phishing attempts.

It is not known how many customers have been impacted or if credit card or bank information have been compromised in the breach.

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