A passenger captured a ground crew member at Honolulu Airport throwing luggage carelessly down a luggage chute while loading up a flight to Phoenix. Photo / Twitter
A passenger captured a ground crew member at Honolulu Airport throwing luggage carelessly down a luggage chute while loading up a flight to Phoenix. Photo / Twitter
A baggage handler has been caught on camera throwing passengers' luggage down a chute at Honolulu Airport.
The worker was filmed by a traveller who was situated in the terminal building and able to get a clear view of the baggage handler.
Instead of placing the bags gently onto thechute and allowing them to slide down, the ground staff worker simply throws each bag haphazardly often allowing them to bounce as they fall towards the bottom at quite a speed.
No bags appear to be damaged during the incident however their contents are unknown, the Daily Mail reports.
The mystery of all my broken suitcases is solved - this is the ground crew at Honolulu loading up a @HawaiianAir flight to Phoenix. 🤦♀️🤦♀️🤦♀️ pic.twitter.com/rPwVobqXZO
'The mystery of all my broken suitcases is solved — this is the ground crew at Honolulu loading up a @HawaiianAir flight to Phoenix,' Vanessa Marsh, a reporter with the Australian newspaper The Courier-Mail, tweeted as she waited to board her flight.
The video has been viewed more than 300,000 times since it was posted prompting Hawaiian Airlines to comment.
'Aloha Vanessa, we're very sorry to see this and appreciate you bringing it to our attention,' they wrote.
A passenger captured a ground crew member at Honolulu Airport throwing luggage carelessly down a luggage chute while loading up a flight to Phoenix. Photo / Twitter
'The way these bags were handled is not acceptable and our Airport Operations Management team is addressing this situation. Thank you.'
