NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Travel

An airline passenger made a scene over a $12 blanket - and the pilot diverted the plane

Washington Post
12 Mar, 2017 08:43 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

The Hawaiian Airlines flight was forced to divert to Los Angeles International Airport after a row broke out over the cost of a blanket. Photo / 123RF

The Hawaiian Airlines flight was forced to divert to Los Angeles International Airport after a row broke out over the cost of a blanket. Photo / 123RF

A Honolulu-bound Hawaiian Airlines flight was diverted to Los Angeles International Airport when an "unruly" passenger threatened to "take somebody behind the woodshed" over the cost of an in-flight blanket, according to officials.

The 66-year-old man had gotten into an argument with the crew over the blanket's price tag aboard the flight from Las Vegas to Honolulu on Wednesday, said Rob Pedregon, a spokesman for the Los Angeles Airport Police Department.

Authorities said the blanket cost US$12 ($17.34), though it is listed for $10 on Hawaiian's website.

Pedregon said airport police and FBI agents met the flight at LAX and escorted the passenger off the plane. But he was released to find another flight after authorities determined it was simply a business dispute, Pedregon said.

The passenger was not a threat, Pedregon said, joking that there was "no woodshed on board."

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The man has not been identified because, Pedregon said, he was not charged with a crime.

The airport police spokesman told the Los Angeles Times that the passenger asked crew members for a blanket because he was chilly. When he was told what it would cost him, Pedregon said, he became irate and argued he should not have to pay for it because the plane was too cold.

The man asked to speak with Hawaiian's corporate headquarters and, during that call, he told a company representative, "I would like to take somebody behind the woodshed for this," Pedregon told The Post.

Advertisement
Advertise with NZME.

Another passenger, George Enriques, told the Honolulu Star-Advertiser that the man told him: "They're not treating me right. I'm going to call the president."

Pedregon said airline staffers felt threatened, so the pilot diverted the plane.

Hawaiian Airlines spokeswoman Alison Croyle said, "We don't know the demeanour of the passenger, what was said, or the tone."

But, she said, "I think it's important to put ourselves in the position of the captain, who is in the cockpit about to begin a five-hour flight over the Pacific, when he or she is informed of an issue in the back of the plane. Based on the information they are provided, the call has to be made immediately: What is best for the crew and the passengers on board?"

Discover more

Lifestyle

What happens to your body during flights

11 Mar 03:30 AM
Travel

Travel insider: Malaysian Borneo

11 Mar 08:00 PM
Travel

Taranaki: Second-best region in the world

12 Mar 02:00 AM
Travel

Tourists are heading back to Europe

12 Mar 08:15 PM

In a statement provided earlier to the media, Hawaiian Airlines said:

"Our flight crews are responsible for the safety and comfort of all passengers on board our flights and the Captain in charge of the aircraft is entrusted with determining when it's best to deplane an anxious or unruly passenger. Diverting a fight is clearly not our first choice, but our crew felt it was necessary in this case to divert to Los Angeles and deplane the passenger before beginning to fly over the Pacific Ocean."

Croyle said the airline offers complimentary blankets in all cabins on international flights and on certain red-eye flights.

But during daytime flights between the West Coast and Hawaii, blankets are complimentary only in first class and "extra comfort" cabins, she said.

In economy, they are available for purchase.

"I thought it was ridiculous," Eileen Berstrom, another passenger, told CBS News. "First of all, it costs $12,000 for them to land here, and it's a $12 blanket."

Advertisement
Advertise with NZME.

In-flight dust-ups are hardly uncommon - but they have increasingly centred on politics, not price tags.

Following the contentious presidential election, America's divisions have been on full display in a staggering array of situations and spaces - including airplanes.

Late last year, Delta banned a passenger after he went on a pro-Trump rant.

In January, an Alaska Airlines traveller verbally bashed a Trump supporter - and was bounced from the plane.

That same month, prosecutors said a traveller attacked a Muslim airline employee, warning her that Trump "will get rid of all of you."

On a United Airlines flight just last month, a pilot gave a bizarre speech before takeoff - prompting dozens of concerned passengers to flee the plane.

Advertisement
Advertise with NZME.

Days later, passengers rejoiced when a man was kicked off a Houston-bound United flight for causing a disturbance that was blamed on racist comments.

Cellphone footage of the incident showed the man saying that all the "illegals" should be kicked off the plane, moments before he and a woman were asked to collect their belongings and exit the aircraft.

"Get out of here," a passenger said. "Racists aren't welcome in America! This is not Trump's America!"

Most recently, a celebrity dentist said he was booted from an American Airlines flight after he made a wisecrack about Trump's immigration policies.

Save

    Share this article

Latest from Travel

Travel news

New flight route to turn Auckland into China-South America gateway

18 Jun 11:36 PM
Travel

Flight from NZ has windscreen shattered after landing in Brisbane

18 Jun 10:45 PM
Travel

New Zealand's most trusted firms revealed

17 Jun 09:26 PM

One pass, ten snowy adventures

sponsored
Advertisement
Advertise with NZME.

Latest from Travel

New flight route to turn Auckland into China-South America gateway

New flight route to turn Auckland into China-South America gateway

18 Jun 11:36 PM

The 'Southern Link' will directly connect Aotearoa to Argentina by year's end.

Flight from NZ has windscreen shattered after landing in Brisbane

Flight from NZ has windscreen shattered after landing in Brisbane

18 Jun 10:45 PM
New Zealand's most trusted firms revealed

New Zealand's most trusted firms revealed

17 Jun 09:26 PM
How to visit six European countries in 13 stress-free days

How to visit six European countries in 13 stress-free days

17 Jun 08:00 AM
Your Fiordland experience, levelled up
sponsored

Your Fiordland experience, levelled up

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP