New ZealandWhere's my parcel? Level 3 backlog to start moving this weekCourier company deeply apologetic about weeks-long delays in deliveries.20 May 10:10 PM
New ZealandCustomers flout social distancing at KmartChaos as Sylvia Park’s Kmart customers flout social distancing. Video / SuppliedWatch19 May 12:17 AM
New ZealandLocal Focus: First weekend at level 2 brings people out to enjoy the sun and shopping"It's a pity we're having to go back really". Made with funding from NZ On Air.17 May 11:39 PM
New ZealandCovid-19 coronavirus: Haircuts and shopping - Hamiltonians relaxed start to Level 2What queues there were in Hamilton were moving steadily this morning.13 May 09:52 PM
New ZealandLevel 2 is here! 14 essential things to know and what you can doWe look at what is and won't be open for business from today.13 May 06:15 PM
New ZealandNew app tracks how full malls are becomingThe app can tell mall security how many people there are per square metre.13 May 05:54 AM
RetailWestfield rolls out drive-thru click and collect service for mallsIt has centralised shopping at its retailers on one platform.04 May 05:00 PM
New ZealandLocal Focus: Facebook locks out Whanganui business trying to do goodThey sold masks at no profit but Facebook shut them down. Made with funding from NZ On Air04 May 12:56 AM
BusinessOnline grocery and booze sales skyrocket in MarchPanic buying Kiwis ordered 42 per cent more booze and groceries online as pandemic hit.28 Apr 02:38 AM
New ZealandInitiative helps older Hawke's Bay residents to pay for groceriesHawke's Bay agencies, community and support groups rally the troops to help the elderly.16 Apr 12:20 AM
Retail7500 new online supermarket slots: Countdown launches giant estoreCustomer-free store based in Penrose, Auckland, will see more than 7500 orders a week.15 Apr 05:00 PM
New ZealandMoney down the drain: Plumbers overcharging in lockdown, Kiwis sayComplaints weren't only about food products but even the price of the plumber too.15 Apr 03:56 AM
New Zealand'Unfair' to Kiwi firms: Global shopping giants shipping here when local retailers shutKiwi fashionistas are still able to receive goods from foreign companies.14 Apr 05:18 PM
PremiumPremiumNew ZealandThe New New Zealanders: How our lives will change after a time of coronavirusSome of the change we face in the next year will be tough. Some will be lovely.11 Apr 05:00 PM
New Zealand'No order': Supermarket shopper slams other customers"By the time the third person touched me, I started hyperventilating," customer says.11 Apr 02:23 AM
New ZealandWatch: Supermarket queue snakes around carpark ahead of Good Friday closureKiwis rushed to the shops ahead of the Good Friday closure.09 Apr 07:10 AM
New ZealandWhat Kiwis are splurging on at supermarkets during lockdownThe Big New Zealand Easter Egg Hunt launched.09 Apr 03:28 AM
New ZealandWatch: Staggering queue at supermarket before Good Friday closureSupermarkets will close tomorrow to give staff a chance to rest and restock shelves.08 Apr 11:45 PM
New ZealandLeave the bags in the boot, say supermarketsSome supermarkets are asking customers to bag groceries once they're back at the car.06 Apr 07:53 PM
New Zealand'Social distancing warrior' shopping with 2m tape measure'She yelled at one guy who got too close and poked him away with the tape measure.'04 Apr 01:56 AM
New ZealandRaglan residents fed up with visitors buying all their foodA sign at the entrance to the beach town says it all: "If it's not your home, go home."03 Apr 10:40 PM
New ZealandFood price-gouging complaints to Govt's 'Price Watch' inbox continue to riseMost complaints relate to food staples, such as flour, bread and meat.03 Apr 05:49 AM
New ZealandCoronavirus: Kmart sells fake tan as essential item - and no winter woolies"I don't understand, fake tan and hair dye are essential items and kids clothing isn't."03 Apr 01:26 AM
New ZealandWarehouse says 'huge demand' for essentials; Mitre 10 starts online ordersOnly days after being able to sell essential goods, The Warehouse is facing huge demand.02 Apr 06:17 PM
New ZealandEssential worker's shock at $633 mince"How often do these errors occur? Would an elderly person even check their receipts?"01 Apr 03:25 AM
New ZealandSupermarket staff describe abuse and stress in lockdownThey struggling to keep up with the overwhelming demand of restocking shelves.31 Mar 07:32 PM
New ZealandWhen is the lockdown bake-off? What happened to all of NZ's flour?Social media is rife with posts about a lack of flour throughout the country.31 Mar 06:18 AM
RetailRevealed: The NZ stores open online during lockdownKiwis can now buy heaters, computers and whiteware while under alert level 4 lockdown.31 Mar 06:08 AM
New ZealandDinosaurs shopping in New World, unicorns at Pak'nSaveKiwis are finding alternative ways of staying protected while shopping in the pandemic.30 Mar 03:25 AM
New ZealandTravel refunds, lack of specials the main consumer complaintsTravel agents holding on to refunds has generated a number of complaints.29 Mar 11:35 PM
New ZealandLocal Focus: Driving Miss Daisy to the rescueService comes into its own during lockdown. Made with funding from NZ On Air.26 Mar 05:30 PM
New ZealandCoronavirus: Auckland man, 70, describes month-long wait for online groceriesAuckland man urges measures to be put in place to assist over-70s online food shoppers.26 Mar 02:46 AM
New ZealandPak'n Save reveals social distancing markers for lockdownPak'n Save has unveiled what its supermarkets will look like during the lockdown.25 Mar 07:41 AM
New ZealandPanic-buying eases as Kiwis prepare for lockdownSupermarkets say scenes have been more "controlled" than on previous days.25 Mar 06:07 AM
