New ZealandTo catch a thief: How cop tracked down repeat shoplifter with just one clueConstable Zac McKay is part of a retail crime unit that's making a real difference.29 Aug 09:37 PM
PremiumPropertyThe CBD retail area with the highest percentage of empty shops in NZYet the 13% is an improvement on last year, when a startling 16.5% of shops were empty.27 Aug 05:00 PM
Entertainment'Strategic reset': Domino’s to drop discounts amid major shiftThe pizza chain said it is "moving away from complex discounting and voucher promotions".27 Aug 07:58 AM
PremiumBusiness'Bank did not flag this': Kitchen Things customer paid $5500 deposit despite its receivership25 Aug 09:00 PM
PremiumSmall BusinessSmall Business: Wise Angler reels in plastic waste with sustainable solution03 Aug 05:00 PM
PremiumOpinionHeather du Plessis-AllanHeather du Plessis-Allan: Is the Govt so desperate they announce any half-baked idea?02 Aug 05:00 PM
PremiumEditorialEditorial: Surcharge ban a win for consumers but will it save them money?31 Jul 05:00 PM
PremiumRetail'An amazing opportunity': Supplier expo boosts small businesses after New World fire31 Jul 03:51 AM
PremiumPremiumRetailBack in the black: Paper Plus returns to profit, renegotiates BNZ loansPaper Plus reported a $218,000 profit, bouncing back from a $553,000 loss.30 Jul 02:00 AM
RetailSir Michael Hill dies aged 86The founder of Michael Hill Jeweller had been undergoing cancer treatment.29 Jul 01:15 AM
New ZealandGisborne's historic Muirs Bookshop turns 120, calls for local shopping boostCelebrating the milestone is bittersweet for Kim Pittar, who recognises retail challenges.28 Jul 04:00 AM
Retail'Excessive': Govt to ban card payment surcharges The change will benefit those who shop in-store, rather than online.28 Jul 02:00 AM
PremiumPremiumLifestyleThe rise of minimalist branding: What it means for consumersIt seems everywhere you look, brands are refining their visual image.27 Jul 02:00 AM
New Zealand'Required to arrest': Inside police's new retail-crime patrols 'It’s not the value that we’re looking at. It’s the recidivism. Report it all.'25 Jul 07:15 PM
New ZealandSupermarkets admit pricing errors amid pressure over misleading specialsConsumer NZ received 20 complaints since Tuesday; the usual daily rate is two.25 Jul 04:04 AM
LifestyleConsumer NZ rates laundry detergents: Which are no better than water?The Warehouse is reviewing its formula, while Restor says it's already made a change.24 Jul 12:01 AM
PremiumPremiumRetailConsumer NZ receives high number of complaints about Noel Leeming amid chargesThe retailer has three million transactions a year but won't comment on complaint numbers.22 Jul 06:00 AM
New ZealandCash debate: Bill aims to protect physical payments in NZPolicy focuses on essentials, with exceptions for online retailers and land purchases.18 Jul 11:02 PM
BusinessMitre 10 boss Andrea Scown to step down from top role Scown has been in the role for eight years.09 Jul 04:15 AM
PremiumPremiumPoliticsShould stealing kids be protected from citizen’s arrest? Child welfare watchdog airs concernsChief Children’s Commissioner says children should be free from 'all forms of violence'.06 Jul 05:00 PM
PremiumPremiumEditorialEditorial: Kiwis support the business battler, not the shoplifterOPINION: Politicians should not be making excuses for those in society who break the law.05 Jul 05:00 PM
RetailWoolworths mistakenly tells 500,000 members they will receive a gift voucherThe supermarket chain has revoked the special offer and apologised for any confusion.03 Jul 03:13 AM
Retail‘We absolutely got this wrong and we're sorry’: The Warehouse responds to ad criticismThe Advertising Standards Authority ruled the advert could cause 'serious offence'.02 Jul 05:06 AM
RetailThe Warehouse downgrades earnings forecast to include a worst-case $5m lossA warmer start to the winter season is impacting sales of blankets, heaters and apparel.30 Jun 09:41 PM
PremiumPremiumRetailPlumbing World parent reports $8.2m loss as construction downturn hits revenueIt's the second loss in a row for the business after posting a $6.37m loss in 2024.30 Jun 09:00 PM
RetailWhy Crane Brothers is doubling down on CBD despite retail challengesCrane believes strong retail can thrive in diverse environments like High St and Ponsonby.30 Jun 01:46 AM
PremiumPremiumRetailOn The Up: How a Kiwi family built a tool empire from $10k and a visionThe Giles family remains deeply involved, with Graeme's son and nephew in key roles.28 Jun 01:00 AM
PremiumPremiumRetailGlobal beauty giant boosts NZ operations with new $6m South Auckland distribution centreL’Oréal’s NZ sales hit $180m in 2024, commanding 26% of the beauty market.27 Jun 01:11 AM
RetailIkea to hire 500 staff for NZ launch, 100 more than plannedEmployees get five weeks paid leave as well as a 15% discount at the store.24 Jun 04:53 AM
RetailMajor supermarket apologises for humiliating woman with false shoplifting claimThe supermarket said its staff caused her public embarrassment and distress.24 Jun 04:36 AM
PremiumPremiumPropertySouth Island's largest supermarket to open early and under $50mThe store, at 8100sq m, is the largest retail outlet in the South Island.16 Jun 05:00 PM