Human touch lost
Staff who have good experiences at work are more likely to keep customers happy – expert.
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Latest from PwC
NZ becoming uncompetitive
Shortage of skilled digital workers is holding the country back
New craze follows bitcoin
Initial Coin Offerings (ICOs) are powering an investment "explosion" globally
Kiwis are too trusting
"High trust" society means cyber spending is going into the wrong places.
Data science called "sexiest job"
'New' data likened to science fiction but it will change how companies decide what to do.
Cybercrime frightening many NZ firms
Ignore threat of cyberattack at your peril, warns expert
America's Cup boost to exports
Yachting success showcases Kiwi exporting ability, says PwC advisor.
A third of NZ companies in danger
Specialist says innovation is more than a corporate buzzword; it's a matter of survival.
PwC Herald Talks hit the road
NZME's business event series is heading out around the country.
Shared vision vital, say leaders
Leadership was under the spotlight at the PwC Herald Talks event today.
Problem-solving people in high demand
Technical skills no longer enough for successful careers, say NZ CEOs.
Using real-time information for agile business decisions
Greek writer and philosopher Sophocles once quipped that "quick decisions are unsafe decisions". For the best part of 2,500 years
The power of a collaborative ecosystem in the cloud
Businesses are finding plenty of reasons to move to the cloud
NZ becoming uncompetitive
Shortage of skilled digital workers is holding the country back.
Jobs may go – but don't worry
Automation could ultimately lead to more jobs by helping businesses perform better.