Latest from Ministry of Consumer Affairs

Bookstores beef up security in face of fury

Extra security has been hired for Borders and Whitcoulls stores as staff face aggressive customers angry about conditions placed on redeeming gift vouchers.

Unsafe chainsaw remained on sale for almost a year

Buggy nearly severed my son's fingertip

Buggy injuries spur warning

A NZ-based baby buggy company is working to repair thousands of its strollers amid fears they could cut users' fingertips.

For a day at the mall, add $45 parking fine

Boutique stores testing the law on sale refunds

Some of the country's leading fashion boutiques are playing fast and loose with the law on replacing or refunding damaged goods.

High heavy metal levels in toys, lipsticks

Children's toys and lipsticks are at the centre of an investigation which has found a toy that contains lead 314 times over the allowable limit.

Ministry of Health recalls toxic children's lipsticks

Fines are not all fine