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Coca Cola criticised over water recall
Coca-Cola has been pulled up by health authorities for the way it recalled flavoured water that made 11 people sick.

<i>Graham McGregor:</i> Where is your huge 'hidden' market?
Marketing consultant Graham McGregor on how to find new sales opportunities for your business...

<i>Debbie Mayo Smith:</i> Poor service sinks sales
It has been several months since I wrote about customer service. However, I had such a bad experience recently that it's prompted me to write again.

Success: Social media help reach the world
Facebook, Twitter, blogs are cost-effective ways to target a specific market, says business owner.

Media: Did TVNZ learn nothing from the Paul Henry debacle?
What are the rules for TVNZ journalists making commercial endorsements? asks John Drinnan.

<i>Sean D'Souza</i>: Nudging customers to the next step
When you're writing an article, inserting the next step should be really simple.

Burger Fuel moves into Iraq
Local burger chain BurgerFuel says its first store will soon be opening in Iraq.

Big players muscle in on the king of online coupons
Big discounts on a lavish caviar brunch. A cooking and wine-pairing class at a knock-down price. Customised bouquets for Mother's Day from one of Manhattan's most exclusive florists.

Have they got a deal for you
Suddenly, grab-a-bargain websites are everywhere, with deep discounts on anything from burgers to overseas holidays.

Media: Fair Go deal diminishes brand
A deal between a market researcher and Fair Go is bad for the consumer watchdog TV programme.

Wins and losses in big-bang deals
It is no surprise that the most popular deals so far on the group-buying sites have been the cheapest ones.

Rugby World Cup: What we pay... and what we get back
All over New Zealand, local authorities are looking for ways to make the most of the tournament and its tourism opportunities.

Japanese blackouts push Kiwi solar lightcap sales
A local inventor who devised a solar powered lighted cap has started marketing to Japanese consumers, hit by power blackouts after last month's earthquake and tsunami.

<i>Sean D'Souza</i>: To keep them listening, just add variety
Put on some Bach, Beethoven or Chopin. And listen to the music. What do you hear? You hear variation. The music races madly ahead. Then it stops. It goes softer, then louder. Then at a normal volume once again.

<i>Debbie Mayo-Smith</i>: Old routine or new rewards - it's your choice
There's great comfort in sticking to your routine, isn't there? That doesn't just apply to what you order at restaurants or how you have your coffee. Most people also stick to their routine at work, doing what they've always done.