BusinessCustomer complaints force company to replace adThe re-worked version comes after complaints from customers suggested the advertising team be "retrenched".16 Jul 10:00 PM
New ZealandCity struggles with costs for underground pipesThe Christchurch city council is facing a multi-billion dollar problem as it tries to find an insurer and options to cover the network of underground pipes.06 Jul 08:00 PM
Personal FinanceKiwis leaving it too late to book travel insuranceSome travel insurance can cover you for events that occur before the trip, but not if you leave it too late.04 Jul 11:20 PM
Personal FinanceWhat Kiwis worry about losing the mostWhat would hurt most? Losing jewellery or your smartphone?03 Jul 08:10 PM
Banking and financeAdvisers selling insurance to get freebie trips - report claimsA group of insurance advisers appear to be 'churning' customers - meaning better commission payments for them - and worse cover for clients.28 Jun 11:00 PM
OpinionDiana ClementGivealittle becoming new life insurance?COMMENT: No insurance? Turn to Givealittle for financial support.23 Jun 10:25 PM
New ZealandHome owners warned not to put off repairsHomeowners are being warned that putting off inexpensive repairs could prove costly in the future.08 Jun 04:39 AM
PropertyMary Holm: Buying a home was never a doddleCOMMENT: How does buying now compare to 1989? The data may surprise.03 Jun 05:00 PM
OpinionDiana ClementDiana Clement: Travellers beware insurance snagsCOMMENT: Medical conditions boost premiums but hospital bills are even worse.03 Jun 05:00 PM
PropertyFirst home buyers encouraged to learn from ChChAuckland first home buyers are being encouraged to learn some lessons from post-quake Christchurch.01 Jun 10:15 PM
EmploymentZurich boss commits suicideThe former boss of Zurich, who stepped down in December, has taken his own life.31 May 04:51 AM
BusinessBlackstone invests in another Kiwi companyBlackstone Group has snapped up a stake in Kiwi life insurance company Partners Life.31 May 01:20 AM
New ZealandChristchurch homeowners back in courtA group of Christchurch homeowners have launched a new class action against insurer Southern Response.27 May 05:30 PM
OpinionMary HolmMary Holm: Think hard before ditching life policyCOMMENT: Shop around. That's the best way to see if you're getting a fair deal.27 May 05:00 PM
TravelTravel insurance tips from the expertThe Insurance & Financial Services Ombudsman Karen Stevens shares her best advice around travel insurance.25 May 12:30 AM
TravelOverseas and in trouble? Better call mumKiwis under 25 are three times more likely to call their mothers first when they get into a travel emergency overseas, according to an independent study.22 May 05:00 PM
Personal FinanceNaomi Ballantyne: How I got to the topAn insurance boss says women wanting to make it to the top need to show they are the best at what they do.16 May 11:59 PM
BusinessHomeowners sue IAG over $8.5m houseCosts to repair luxury Christchurch home is under dispute.16 May 10:04 PM
Personal FinanceNew Zealand's life insurance industry is dyingA report has revealed revenue for the industry is only growing because existing policy-holders are ageing and premiums have risen.13 May 12:00 AM
BusinessInsurance case rings alarm bellsInsurers and property bosses are alarmed about a Court of Appeal ruling out last month, which cleared tenants of an Auckland rental property burnt when a pot of hot oil was left on the stove.06 May 05:00 PM
OpinionMary HolmMary Holm: $15,000 makes for frugal Thai livingCOMMENT: Many foreigners living here agree that you really need $40,000 stashed away somewhere in case of emergencies.06 May 05:00 PM
OpinionAnat Admati: Heavy borrowing is addictiveThe intense conflict of interest between bankers and the rest of society is captured well in a passage from "Traders, Guns and Money," a book written by former banker Satyajit Das, writes Anat Admati.28 Apr 09:30 PM
New ZealandLandmark settlement for earthquake victimsNinety eight Canterbury homeowners have won a landmark settlement with EQC.27 Apr 09:22 PM
OpinionDiana ClementDiana Clement: Children's expensive gadgets worth protectingCOMMENT: Have you heard the one about the child who smashed her iPhone to get the latest model? This happened in my circle of friends and is problematic for many reasons.22 Apr 05:00 PM
CompaniesSeth Glickenhaus, legendary investor dies at 102Seth Glickenhaus, a bond trader turned money manager whose studies of law and medicine failed to lure him away from Wall Street, his professional home for more than eight decades, has died.20 Apr 04:09 AM
OpinionDiana ClementDiana Clement: Fine print leaves many uncoveredCOMMENT: Insurance policy fine print often sets the bar very high when it comes to claims for cancers, heart attacks and a long list of other illnesses.15 Apr 05:00 PM
OpinionDiana ClementDiana Clement: KiwiSaver add-on aims to fill insurance gapCOMMENT: What to do about the problem of uninsured Kiwis? Many are woefully exposed when it comes to their life and health cover.08 Apr 05:00 PM
BusinessInsurers pushing gag orders on payoutsCustomers complain insurers have refused to settle unless they stop posting negative comments on social media.29 Mar 09:30 PM
Personal FinanceInsurance complaints spikeA push by insurers to settle claims from the Christchurch earthquakes is partly behind a spike in complaints to the insurance ombudsman.27 Mar 07:35 PM
Employment'She'll be right' won't do the jobLaw change means companies need to check their insurance policies, writes Tim McCready24 Mar 04:28 AM
New Zealand1500 fake claims a year being investigatedOne customer claimed to lose $6k of jewellery from their handbag that was later found when a Southern Cross investigator followed up on the claim.07 Mar 04:23 AM
OpinionDiana ClementDiana Clement: Insurance a must for empty-nesters off on OETravel can be surprisingly cheap but don't skimp on medical cover, writes Diana Clement.12 Feb 03:50 AM
