WorldRise in AI use prompts backlash from Duolingo, Audible usersAudible introduced AI narration options for creating audiobooks.19 Jun 05:00 PM
PremiumBusinessConsumer NZ, retirement residents vs Metlifecare over repairs, maintenanceConsumer NZ, Retirement Village Residents Association complain about repairs, maintenance.26 Feb 04:00 PM
PremiumBusinessTech Insider: How to avoid Microsoft's 38% price rise, Amazon recruits NZ roles for Project KuiperPLUS: A peek over the fence at Amazon's Auckland data centre.13 Jan 01:00 AM
PremiumBanking and financeEleven most important topics before picking a builder: G.J. Gardner chief18 Sep 05:00 PM
Personal FinanceMystery callers expose insurers' approach to mental health coverInsurers viewed those with mental health issues as high risk claimants.13 Apr 07:23 PM
BusinessDud detergents: Consumer NZ says some products not much better than waterAnd what performed better - tablets or powder?14 Mar 11:11 PM
RetailConsumer NZ investigates clothing retailerBrand criticised about the authenticity of ethics and sustainability claims.26 May 07:20 PM
New Zealand$18,000 bill for three-day clean of elderly hoarder's houseCrime Scene Cleaners charged $18,000 to clean the house of a man who had just died.23 Mar 09:44 PM
Airlines'We're frustrated too': Air NZ boss says no chance of ticket refunds, gives Tasman timeframeAir NZ boss Greg Foran says the airline needs to save even more costs.11 Jun 08:50 PM
New ZealandWheel clamping crackdown: Don't pay more than $100A law change which prevents clampers from charging excessive fees is now in force.27 Jan 09:14 PM
New ZealandNo notice: Auckland family devastated after flight cancelledFamily's flight to Pakistan cancelled, but neither airline nor travel agent alerted them.17 Jul 05:19 PM
New ZealandGreenpeace apologises to Nigel Latta over spam calls"Why, if you sign a petition, does Greenpeace then constantly harass you with spam?"24 Jun 07:06 AM
New ZealandInsurance market not working for consumers - watchdogConsumer NZ is campaigning for changes to insurance law.23 Jun 06:11 PM
New ZealandConsumer's curtain investigation; how to keep warm this winterConsumer found honeycomb blinds topped its heat insulation tests.05 Jun 08:26 PM
New ZealandYou need a university degree to read online contracts, study findsCommon online contracts are unreadable but are still enforced, warn researchers.08 Feb 04:00 PM
New ZealandTesting uncovers more sunscreens fail SPF claimsConsumer watchdog is accusing some brands of attacking the messenger.30 Jan 10:02 AM
New ZealandConflicting sunscreen results in widening stoushSunscreen debate widens as another manufacturer says their product passed SPF test twice.29 Jan 08:52 PM
RetailXmas shopping? Why extended warranties are a waste of time and moneyKnow your rights.17 Dec 06:42 PM
New ZealandSwamped by cold calls: Consumer watchdog wants 'Do Not Call' registerConsumer NZ wants official Do Not Call register to be set up to stop nuisance calls.03 Sep 09:15 PM
New ZealandGovernment moves to bring 'cowboy' clamping into lineA maximum of $100 will be able to be charged for removal of a wheel clamp.20 Aug 04:59 AM
New Zealand$150 for a week's power - surprise!Consumer NZ says the occasional big bill is one of the risks of spot price energy plans.13 Jul 05:27 AM
TelecommunicationsVodafone ranks last in consumer surveyVodafone and Spark rank below average30 Jan 09:53 PM
RetailShoppers 'duped' by sale tacticsConsumer watchdog is calling for an investigation into retailers sales tactics in the lead up to Christmas, saying consumers are being misled.17 Dec 04:00 PM
RetailPak'n Save crowned cheapestPak'n Save has won the latest battle in NZ's supermarket wars. So how much could you save on an average basket of groceries bought there?04 Nov 04:00 PM
TelecommunicationsFive tips to bargain your bills downTraveling to countries like Egypt and Turkey in my 20s it was a given that you would have to bargain to buy something.13 Jun 02:03 AM
