New ZealandConsumers warned muesli bar batch contains rubberThe Ministry for Primary Industries says the affected bars should not be eaten.11 Sep 03:39 AM
PremiumPremiumRetailSylvia Park to open $277m Galleria shopping mall extension next monthThe new precinct will add an additional 60 shops to the country's largest mall.10 Sep 09:07 PM
RetailNot much on the cards: Retail spending dives in AugustDrop in retail spending, weak economic outlook forecast ahead of Christmas.09 Sep 11:09 PM
New ZealandCountdown recalls baby food products punctured by rodentsCountdown is recalling three brands of baby food pouches.30 Aug 03:26 AM
PremiumPremiumManufacturingWhy level 3 has been a 'disaster' for food producers, manufacturersFood & Grocery Council says Auckland boundary restrictions playing havoc on industry.27 Aug 05:00 PM
PremiumPremiumRetailInside NZ's biggest retail store: Ikea rival Nido set to open second level of 27,000 sqm siteNew level featuring three-bedroom house and more than 100 showrooms to open next week.27 Aug 06:03 AM
New ZealandCovid-19: Consumers think face masks are too expensiveThe majority of consumer complaints over the past week have been about face masks.20 Aug 03:40 AM
PremiumPremiumRetailConsumer confidence set to dive - what that means for recent golden run of retail spendingSecond wave of community transmission expected to dent run of increased spending.12 Aug 05:00 PM
BusinessLow internet prices about to end: ReportLow internet prices has to end so the sector can invest, says forum.06 Aug 08:07 PM
BusinessLifting the lid: Consumer NZ blasts funeral insurance premiumsThey're touted as bringing peace of mind at death but a watchdog wants a law change.22 Jul 09:17 PM
EconomyFalling prices in June quarter raise spectre of deflationNZ inflation fell by 0.5 per cent over the June quarter.16 Jul 05:32 AM
RetailEY Consumer Index: Does price outweigh the desire to shop local?Is the drive to shop local here to stay or a short-term fad?06 Jul 05:30 AM
New ZealandBriscoes customer on hold for five hours - then takes matter into his own handsAll Bruce McAulay wanted to cancel an online order. Then hours passed.28 Jun 10:07 PM
PremiumPremiumRetailHow Kiwis' shopping habits changed during each Covid-19 alert levelIt was convenient during lockdown and a reason why consumers continue to shop online.22 Jun 05:41 AM
EnergyRevealed: Consumer NZ report ranks power companies from best to worstA look at the winners and losers in the energy sector.16 Jun 10:54 PM
PremiumPremiumSmall BusinessCan malls survive the post-Covid environment?Herald survey of an Auckland mall reveals retail is in for tough times.12 Jun 05:00 PM
PremiumPremiumRetailThree ways Covid-19 has changed consumer behaviourA new report has found the pandemic has accelerated some long-term retailing trends.05 Jun 05:36 AM
PremiumPremiumRetailThe reason cinemas haven't reopened yetCinema giants have been closed since late March.04 Jun 05:33 AM
Small BusinessOutlook for retail remains dire - 6700 businesses at risk of closingJust 10,000 of retail businesses are said to be stable in the current environment.03 Jun 10:30 PM
BusinessWhat did Kiwis spend money on before and after lockdown?Westpac credit cards were being used for very different things from level 4 to level 2.30 May 02:06 AM
New ZealandWhere's my parcel? Level 3 backlog to start moving this weekCourier company deeply apologetic about weeks-long delays in deliveries.20 May 10:10 PM
RetailRevealed: Where we're spending our money after lockdownSupermarkets have been making significantly more money than last year.18 May 07:22 PM
New ZealandA young butcher spoke about his lockdown struggles. Now his family is mourning himGreen Family Butchers Ltd went into liquidation a week ago.12 May 03:53 AM
New ZealandMixed emotions: Auckland man's unlucky, then lucky, Lotto ticketLotto website initially told him that he wasn't a winner. But he was.12 May 01:40 AM
PremiumPremiumRetailHow Covid-19 has changed consumer sentimentResearch shows how important local is post-Covid-19.04 May 05:00 PM
New ZealandLoan shark clampdown fast-tracked to stop spirals of debt amid Covid-19 crisisLegislation to put restrictions on pay day loans have been fast-tracked.30 Apr 08:38 PM
New ZealandSome McDonald's stores run out of lettuce post-lockdownYour Big Mac might not taste quite the same.29 Apr 05:14 PM
New ZealandAlert level 3: McDonald's traffic jams, cafe queues and surf's upWhat Kiwis got up to on the first day of alert level 3.28 Apr 06:22 AM
BusinessConsumer NZ wants fairness from holiday providersA number of people had been in touch with Consumer NZ about travel cancellations.26 Apr 03:01 AM
AirlinesWhy Air NZ is refunding some customers but giving credit to othersOne customer received a refund of $11,800 for a flight via the US. Here's why.24 Apr 11:31 PM
New ZealandThe Government is considering putting folic acid in bread. Here's whyConsumer NZ had opposed mandatory fortification in the past.11 Apr 05:10 AM
New ZealandWatch: Staggering queue at supermarket before Good Friday closureSupermarkets will close tomorrow to give staff a chance to rest and restock shelves.08 Apr 11:45 PM
New ZealandBroken dentures? Covid-19 prompts curly questions to Citizens Advice BureauThe phones are open and the questions are weird. Citizens Advice notes increased anxiety.04 Apr 12:00 AM
New ZealandCovid-19 coronavirus: Countdown axes weekly specialsOn its website, Countdown says its too busy to offer any weekly specials.25 Mar 01:22 AM