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Compiled by PETER SINCLAIR

Welcome to InBox, where we attempt to answer your internet questions.

Like many of us, Caleb Brake is a sucker for all those invitations to 'Create bookmark now!' –
"so I have Bookmarks and Favourites full of URLs that I no longer know or care about or even have a burning desire to find out about. How do I get rid of them? I'm fast becoming in need of a search-engine to find my way round my own computer".

Easy, Caleb – in Microsoft's Internet Explorer 5, (IE5) just click Favorites/Organize Favorites, double-click any folders and then delete URL's (universal resource locators or web addresses) at your leisure. Or open Windows Explorer/Windows/Favourites and do the same thing that way.

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Here's Therese Ware: "Every time I try to view a Japanese web site, my browser freezes and I have to reset my computer. I am using Window 98 SE and IE5.1. My Norton's Crash Guard and Anti-Freeze are no help."

Sounds as though you haven't enabled Japanese language options, Therese. In your browser, go to Tools/Internet Options and you'll see a box at the bottom called 'Languages'. Click on this, then 'Add', and select every version of Japanese available. You may need to go to the Microsoft site (use Windows Update on your Start Menu), click on 'Product Updates', then scroll down to 'International Language Support' and download and enable any Japanese variants you don't already have on your machine.

I'm Peter Norton's greatest fan, and wouldn't be without SystemWorks, but (sshh!) I never load CrashGuard, I've found it more trouble than it's worth.

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Milton emails: "I had a font-problem similar to the one Jim has ... I basically solved the problem by going to Preferences on the Edit Menu (I use Netscape 4.7) and under Fonts, experimented by changing the font and size. I checked the "Use document specified fonts but disable dynamic fonts". It seems to have worked for Milton so maybe it's worth a try, Jim.

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Several readers email asking how to persuade ICQ to do various things – like autoloading, checking for email and so on. To all of you, I say: ICQ is a very powerful messaging-system which has grown increasingly complex over time. Click on the ICQ logo, select Preferences, and work systematically through the many check-boxes on each and every tab, using common-sense. Bear in mind, too, that every person on your contact list will have another equally tortuous set of individual options to be selected. Whew…

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